Optimiser manages and reports on key business areas which positively impact the telecoms network and overall business.

Cost Management for fixed line and mobile - Savings and reduction

• Monitor and control spend on call charges
• Hold departments responsible for their own spend
• Identify and prevent abuse of telecoms assets or potential fraud

Performance management – increased efficiency / Improved caller experience

• Manage Operator staffing levels to match daily traffic pattern
• Monitor incoming call response times
• Manage help desk / service department

Infrastructure management, identifying : - Savings and better utilisation

• Under utilised extensions
• Surplus trunks
• Interactive “what if” reports to match capacity requirements

More control, less complexity

• Available as both hosted service and onsite product
• Cost control and management of both fixed line and mobile
• Reduce overall telecoms spend and allocate costs accurately
• Improved efficiency and effectiveness of your PBX or IP network
• Immediate detection and alerting of fraud or security issues
• Integrated homepage for enhanced call management and voice security capabilities
• Automatic call classification for business and personal calls
• Scalable solution, requiring no specialized user training or IT administration support
• Powerful tool to assist with the implementation of corporate telecoms policies.