Optimiser TEM Return on Investment

Fixed Line ROI

• Up to 12% of all telecom bills are incorrect and most errors go undetected. Top challenge is poor spend visibility
  (Aberdeen Group, Inc)
• Estimated that companies are wasting approximately 18% of their telecom expenditures on misuse, inappropriate tariffs, continuing to pay for unused lines and equipment. (Aberdeen Group, Inc)
• Companies make savings of up to 30-45% off their telecom expenses by implementing TEM. (Gartner, Inc)
• External fraud – one in four UK companies hit with average cost of £25K (UKTMA)
• Telecoms costs account for, on average, 3.6% of revenue, making it a "top-line" item expense (Aberdeen Group, Inc)

• Wireless costs have exceeded landline costs (Gartner, Inc)
• Up to 25% of calls on mobiles are non-business related (Gartner, Inc)
• Up to 52% of companies do not have the means for capturing their mobile expenditures. Lack of usage visibility is top challenge (Aberdeen Group, Inc)
• Although rates for mobile services continue to decrease, overall spending on mobile will continue to increase as consumption rises faster than prices decline (Meta Group)
• Companies implementing mobile management can achieve up to 33% lower mobile costs per user (Aberdeen Group, Inc)