Transparency enables enterprise clients to achieve major
telephony cost savings, maintain service quality – opens up new
market opportunities
Dublin, Ireland, 19 November 2008: BT and
Soft-ex, a leading global provider of advanced Voice Management
Solutions, have announced that the two companies will join forces to
deliver Telecom Expense Management (TEM) to large enterprise
clients.
The new partnership agreement, in which BT has
appointed Soft-ex as its No 1 TEM provider, builds on the existing
successful relationship between the two companies, as Soft-ex has
been a BT Portfolio Partner since 2004.
“At a time of economic stringency, our enterprise
clients in particular are looking to manage and control their fixed
and mobile telephony costs - which continues to represent one of the
biggest areas of corporate expenditure – without compromising
service quality,” confirms BT Head of IP Sales, Stephen Richardson.
Visibility and control
“As a result of this strategic agreement, we are
providing real differentiation in the market by providing complete
transparency of all telephony costs across the enterprise at the
desktop. For the first time therefore, customers can see – and so
control and reduce – telephony costs.
“The importance of this development has been
underlined by leading industry analyst, Gartner, who predicts a 40
per cent CAGR over the next two years for TEM, which it describes as
“one of the hottest growth sectors in the telecoms industry.”
According to Ovum, the top 1500 UK companies will
need a TEM solution and the TEM market in the UK is expected to grow
25-30% pa over next 3-5 years”.
Stephen Richardson comments, “Soft-ex’s
experience, expertise and track record of high-quality service
delivery makes them the ideal partner for inclusion in our IPT
growth program for meeting the exacting demands of BT’s key clients
in this specialised, yet increasingly mission-critical, TEM niche.
In particular, we were attracted by the strength and versatility of
Optimiser TEM and already have a number of joint clients who are
benefiting from significant cost savings and infrastructure and
performance improvements.”
For his part, Soft-ex CEO, Ian Sparling believes:
“Our established footprint as a long-standing BT partner - and our
extensive experience in voice management for both fixed and mobile
in a unified comms environment - will enable us to continue to
supply our joint customers with strategic and high-value
propositions.
“The synergies resulting from this partnership
will also allow us to access new revenue streams and exploit new
market sectors,” he says.
-ends –
Notes to Editors:
Soft-ex has a proven track record
in providing enterprise companies with international TEM roll-outs
covering fixed and mobile requirements to reduce costs and increase
efficiencies. Soft-ex is a flexible and committed partner, working
in collaboration to ensure the client’s demands are addressed.
Soft-ex provides significant ROI in record time and is a core
business intelligence tool to drive new business policy.
Founded in 1989, Soft-ex is
headquartered in Dublin, Ireland and has offices in the UK, the
Netherlands and Scandinavia. With more than 60,000 systems
operating across 65 countries, the company has clients such as BAE,
United Nations, PWC, London Stock Exchange, HBOS, DHL and Microsoft.
Soft-ex is a preferred partner of Cisco, Nortel, Siemens, 3Com and
all the major telecom platforms.
For further information please email g.magfhloinn@soft-ex.net
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