Soft-ex wins major enterprise contracts for Optimiser Telecom Expense Management (TEM) Service.
Hosted solution provides essential transparency, significant cost savings in ‘Top 5’ expenditure category – ‘hottest growth sector’ to achieve 40 per cent CAGR to 2010
Leading global provider of advanced Voice Management Solutions, Soft-ex has announced a number of major European client wins, following the launch of its innovative Optimiser Telecom Expense Management (TEM) hosted service.
Latest clients to roll out Soft-ex’s innovative yet robust TEM service include BAE, Shire, and the Irish Revenue Commissioners. “These major successes for our market-leading TEM solution reinforce the strength of our broader client portfolio, which includes major government organisations and FTSE 100 companies in the defence, finance, pharmaceutical and retail sectors,” confirms ceo, Ian Sparling. “Existing Soft-ex global hosted clients include, for example, KPMG, Alliance & Leicester, PWC, BAA, Prudential and Microsoft.”
As the credit crunch bites, enterprise businesses in particular are looking to identify and control costs – without compromising service quality - in what is one of the Top 5 areas of corporate expenditure. “In response, says Sparling, “Soft-ex Optimiser TEM provides the essential visibility of both fixed and – increasingly importantly - mobile telephony costs throughout the enterprise to make this possible. And, as a hosted solution, in achieving a rapid return on investment upfront investment is minimised.
“Critically, Optimiser TEM seamlessly integrates all this data and makes it available at the desktop. By providing user-friendly, web-based reporting and proactive alerts, it also enables the business to take action quickly and effectively to manage and reduce telephony expenditure.”
Supporting this, industry experts suggest that RoI of up to 35% is typically attainable by implementing such an hosted TEM solution. As a result, leading industry analyst Gartner has identified TEM as “one of the hottest growth sectors in the telecoms industry", with a predicted 40 per cent CAGR over the next two years.
About Soft-ex
Soft-ex® develop leading web-based Telecom Data Intelligence and Telecom Expense Management tools for Mobile & Fixed Operators and Corporate Enterprises. We manage 18.1 million ports worldwide. We have customers and partners in over 90 countries globally. These include O2, BT, KPN, Eircom, TDC, BAE, Shire, Microsoft, Nationwide and Schlumberger, to name but a few. We were founded in 1989. Our headquarters are in Ireland and we have offices in the UK, the Netherlands, Scandinavia and Latin America.
