Soft-ex, part of the WidePoint Group, are delighted to be sponsoring and presenting at the Billing Transformation for Telecoms Summit in London April 26-27 2017. At the event leading operators from across the EMEA region will explore the most effective methods to transform billing strategy with a view to:
- Streamlining billing processes to reduce costs
- Enhancing customer billing experience to drive additional revenue
- Delivering operational efficiencies through greater use of billing analytics
- Utilising customer relationships to identify new revenue streams.
Soft-ex has significant experience delivering innovative online bill presentment and customer experience solutions to global CSPs like Telefonica, Three (Hutchinson Whampoa), eir and BT. Soft-ex have recently launched our design-led and intuitive Enterprise and Consumer EBPP (Electronic Bill Presentment & Payment) solutions, which deliver intuitive bill communications and analytics on usage in an extremely user friendly way, leading to reductions in customer care costs and an enhanced customer experience.