Soft-ex to sponsor and present at the upcoming Customer Experience Management in Telecoms B2B & B2C North America Summit Oct 24-26th 2017.
Soft-ex are delighted to be sponsoring and a thought-leader at the upcoming CEM Summit in Atlanta, Georgia, for both B2B and B2C. The main focus of the conference is to advance the foundations of customer experience in the North American Telecoms industry through transformation, collaboration and innovation.
CEM in Telecoms Summit is North America’s premier forum for the telecoms customer experience community – the best chance to gain the skills and insights needed to take the next step along the path to customer centricity. Benefit from the insights of North America’s CEM elite from 50+ operators and niche suppliers such as Soft-ex. Soft-ex will be sharing our insights into Digital Transformation within CSP Billing and Analytics.
Soft-ex is a global leader in EBPP (Electronic Bill Presentment & Payment). We assist CSPs to leverage and consolidate data from existing systems to present personalized bills electronically, deliver analytics to CSPs and their Enterprise/Consumer clients and enhance customer experience while at the same time reducing billing and customer care costs.