Soft-ex sponsor European CEM for Telecoms Summit

Soft-ex are delighted to announce that we are sponsoring and will be a key speaker at the upcoming European CEM for Telecoms Summit to be held in Vienna Sept 25-27, 2018.

The 8th annual CEM in Telecoms European Summit, Europe’s premier forum for the telecoms customer experience community presents the best chance to gain the skills and insights needed to take the next step along the path to customer centricity. Benefit from the insights of 150+ of the Europe’s CEM elite, with over 25 countries and 50+ operators and MVNOs combined experience in innovating and driving customer-centric change, and return to the office with solutions to the most pressing issues you face right now.

Soft-ex will be one of the experts exhibiting and presenting our latest release of EBPP (Electronic Bill Presentment & Payment) solutions for B2B & B2C and sharing with you how our CSP customers such as Telefonica, BT, Three, Liberty Global, eir & Virgin Media are all enhancing their customer’s experience with our online billing communications, while also significantly reducing inbound calls to call centres.

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