At Soft-ex® we develop, market and sell value-added solutions for mobile and fixed line service providers & enterprises. Our solutions include web based Telecoms Data Intelligence (TDI) and Enterprise Communications Management (ECM) hosted services.

Soft-ex® has evolved from a strong background in developing call management systems which assist companies to manage traditional voice and IP telephony costs, improve productivity and optimise infrastructures.

Our hosted solutions provide the following capabilities to Telcos:

• KPI reports
• Customer Profiling
• Revenue Analysis
• Tariff and Margin Comparisons
• Enterprise Bill Analysis
• PABX/Mobile Call Usage Reports
• Web browsing
• Service requests
• Content Purchases
• Device Management
• Call tagging
• Location Based Services
• Mobile App Observations

 

 

Our hosted solutions allow end-users to:

• Analyse multi-carrier bills
• Validate invoices
• Manage inventory
• Classify calls
• Analyse zero usage
• Check cost chargeback
• Create reports on utilisation & QOS trends
• Handle inputs for voice, data and video

 

So whether you’re a global service provider or a large enterprise — Soft-ex® has a tailor-made solution that suits your needs….