Optimiser® is the next generation voice management solution delivered straight to your desktop.
It's an innovative and dynamic browser-based call management and voice security solution, which allows business-critical data to be collected from a single PABX, an IP switch, or a global network with many remote sites.
- A complete picture of network activity for cost control and budgeting
- Internal and external fraud detection
- Incoming call handling and customer service
- Call classification
- Traffic and network load management
- Quality of Service.
Optimiser® is available both as a hosted service or an onsite product.
A fully outsourced, hosted service
Optimiser® as hosted service gives you a management tool that is flexible, secure and easily scalable to match growth and change – without an upfront capital investment.
Soft-ex® Optimiser® is server based. End-user client access is entirely via the browser. Soft-ex® Optimiser® is compatible with IE 6/7/8, Firefox 2/3, Opera, Safari and Windows 2000/XP/7 for client access.
So one monthly service fee covers everything.
It is future proof and platform independent — to provide a lasting solution. And because you receive software upgrades automatically, your system always benefits from the latest tools and technology.
And you'll have all the expertise whenever you need it. So there's no need to invest in specialist training and IT support.
Instead you can devote more key skills to running your core business.