The key challenge with telecom expense management is to cut costs whilst not compromising service or infrastructure.

Optimiser TEM delivers management information to the desktop OnDemand in the form of a web-based homepage.

The homepage views act as a dashboard, refresh automatically and negate the need to run numerous reports. The automated process ensures that any important information is at the responsible person’s fingertips.

Optimiser TEM increases the individual users' visibility. So they can see the telephone usage & costs that they are responsible for on a constant basis.

Departmental/cost centre managers can also control their telephone costs against their budgets. So they can ensure that productivity is at its optimum point across all of their team.

Optimiser TEM Modules

• Call usage management
• Mobile management
• Voice security
• Call classification
• Invoice verification & Reconciliation analysis
• Charge back analysis
• Carrier utilisation & Business unit consumption reports
• Site comparisons and trend analysis
• Carrier inventory management
• Call auditing
• Zero usage infrastructure/Network detection
• Carrier benchmark reporting.

Soft-ex setting the standards for OnDemand Telecom Expense Management