Protect yourself from expensive dial-through fraud.

If you can't detect it, you can't prevent it

Soft-ex SwitchMinder enables an ongoing examination and analysis of all call activity.

So you can be sure your operations are protected against fraudulent activity, both internally and from the outside world.

SwitchMinder safeguards your voice infrastructure

Fraud activity usually takes place when you least expect it.

That's why this dynamic voice security information is pushed out proactively, as soon as the infringement occurs.

So the need to specially train staff in fraud detection and the requirement to trawl through voice networks to identify black-holes in the voice network, is eliminated.

Immediate detection and warning of potential fraud

• Flexible, user-defined detection parameters
• Instant warnings by email and/or text messages
• Ability to proactively identify and alert against specific call trends
• Warnings and trends archived to provide legal evidence
• Powerful tool to assist in the implementation of corporate telecoms policy
• Highlights excessive ring time alerts and implications for customer service
• User-friendly, browser-based console enables remote operation
• Online training and full helpdesk support
• Interfaces with legacy and IP PBXs or a mixture of both
• Fully compliant with over 400 switch types.