Solutions

Service Provider SaaS

Softex - Solutions Banner

Features

Enterprises face more complexity than ever before. It is challenging trying to optimise a dynamic world of networks, providers, services, devices and users, either nationally or internationally.

Enterprises also face increased pressure to reduce costs and improve profitability & performance.

As a result, enterprise clients are demanding more access and greater visibility into their telecom billing data.

They want the ability to view at company level, group level, location level, department level and user level.

And they also want to be able to perform detailed cost and usage analysis, all at the click of a button.

The key modules of Optimiser TDI® include:

  • Data consolidation: real-time from fixed/mobile/IP networks to one database
  • Reporting:  aggregate, display analyse and distribute data to telcos and customers
  • Operator Intelligence and Profiling: KPIs for churn, Whole Life Value, Activity, Arpu, Margins, Trends
  • User-experience: web portals and tools to provide easy access to the data.

Our hosted solutions provide the following capabilities to Telcos:
  • KPI reports
  • Customer Profiling
  • Revenue Analysis
  • Tariff and Margin Comparisons
  • Enterprise Bill Analysis
  • PABX/Mobile Call Usage Reports
  • Web browsing
  • Service requests
  • Content Purchases
  • Device Management
  • Call tagging
  • Location Based services
  • Mobile App Observations