Soft-ex Privacy Policy

Privacy Policy

Policy Overview

This “PrivacyPolicy” describes how and when Soft-ex Communications Ltd, and its subsidiaries and affiliates (“Soft-ex Communications Ltd”) collects, uses, shares andprotects personal information of Soft-ex Communications Ltd clients, prospects,partners, consultants and website visitors.

For purposes of this Privacy Policy, the term “personal information,” as identified below, refers to information that identifies an individual or relates to an identifiable individual. The types of personal information collected and used by Soft-ex Communications Ltd are identified below. Non-personal information is information that does not permit direct association with an individual. Soft-ex Communications Ltd may collect, use, transfer and disclose non-personal information for any purpose.

Collection and Use of Information

Soft-ex Communications Ltd collects personal information from our clients, prospects and partners. The information may be collected by members of our marketing, sales, operations, professional services, client support and administrative teams. The type of information collected includes contact information (name, telephone numbers, e-mail address, company, etc.)
Soft-ex Communications Ltd uses the personal information it collects to respond to requests for information about our company, products and services.

Web Visitors

Soft-ex Communications Ltd collects personal information about a visitor to our website only when the visitor chooses to provide such data. By supplying such information to Soft-ex Communications Ltd, a visitor can request details about Soft-ex Communications Ltd products and services.

Soft-ex Communications Ltd uses the personal information it collects to respond to requests for information about our company, products and services.

Disclosure of Information

Soft-ex Communications Ltd may contract with third-party vendors and suppliers to perform certain functions on Soft-ex Communications Ltd.’s behalf or to enhance Soft-ex Communications Ltd.’s existing product and service offerings. These third parties will have access to personal information only to the extent necessary to permit them to do their jobs. Soft-ex Communications Ltd will use reasonable efforts to obtain assurances from such third parties that they will safeguard personal information consistent with this Privacy Policy. Where Soft-ex Communications Ltd has knowledge that a third party is using or disclosing personal information in a manner contrary to this Privacy Policy, Soft-ex Communications Ltd will take reasonable steps to prevent or stop the use or disclosure.

Soft-ex Communications Ltd and its third-party vendors and suppliers may disclose or otherwise use personal information where we or they reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or government request, (b) enforce the applicable contract between you and Soft-ex Communications Ltd, including investigations of potential violations thereof, (c) detect, prevent or otherwise address illegal or suspected illegal activities, security or technical issues, or (d) protect against harm to the rights, property or safety of Soft-ex Communications Ltd, its employees and customers or the public as required or permitted by law.


Soft-ex Communications Ltd employs reasonable and generally accepted measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction, whether in transmission or storage. Any employee, vendor, or supplier found to have violated this Privacy Policy will be disciplined, up to and including termination of employment or termination of service contract.

Please keep in mind that no security system can be guaranteed to be 100% secure. If you have any questions about the security of personal information, you can contact us via the “Contact Us” section of this Privacy Policy.

Data Protection

Soft-ex Communications Ltd supports our clients in their compliance with the EU General Data Protection Regulation and the Irish Data Protection Acts 1988-2018, and will make reasonable efforts to support our clients in meeting their obligations and compliance with any relevant local data privacy laws, as they instruct Soft-ex Communications Ltd.

Soft-ex Communications Ltd is registered as a data processor with the Irish Information Commissioner’s Office (ICO) at

Contact Us

Soft-ex Communications Ltd strongly encourages any complaints regarding this Policy or Soft-ex Communications Ltd implementation of this policy be raised with Soft-ex Communications Ltd first using the contact information set forth below.

For suspected violations please include a description of the violation, date or timeframe in which the suspected violation occurred and your contact information. Soft-ex Communications Ltd takes any report of Privacy violation very seriously and willfully investigate each report.

Soft-ex Communications Ltd

South County Business Park

Leopardstown Road

Dublin 18

Agreement to Terms and Conditions

Access to and use of Soft-ex Communications Ltd sites by an individual shall form an acknowledgement and acceptance by such individual of these terms and conditions and this privacy policy.

Changes to this Privacy Policy

Soft-ex Communications Ltd reserves the right to change this policy at any time and will post the Privacy Policy at