We deliver our applications to fit any business model (on-site, managed service or SaaS) for mobile, fixed, VoIP and data – for Mobile operators and Fixed line carriers.
Soft-ex offers an innovative, user-friendly and scalable online bill presentment and analytics solution. Our solution can be deployed across a CSP’s entire customer base (consumers, businesses, government and wholesale) and across business segments including mobile, fixed and wholesale. Our Optimiser platform can be easily branded and can passively integrate with Billing & CRM solutions to generate physical or electronic personalised bills via a self-serve portal, mobile app, email, SMS etc.
Billing Analytics & Online Bill Presentment
UC reporting and drill-down analytics
Full bill re-formats
Personalised targeted bill messaging
Enterprise chargeback/Policy Management
Dashboard Observations – on usage, costs, bundles etc.
CSP Account Management
Easy integration with strategic partners
Our innovative Hosted Voice Solutions optimise all aspects of telecom data to provide centralised transparency, tangible intelligence and cost savings for enterprises, irrelevant of the source. Thereby reducing complexities, facilitating analysis and cost reductions from an enterprise-level right down to user-level… all at the touch of button.
Soft-ex are a flexible and dynamic supplier and our solutions are proven in the marketplace. Contact us to learn more.
Online 24/7 fixed and mobile bill presentation
Multi-carrier invoice validation and reconciliation
Call usage patterns
Call classification and tagging
Invoice verification & Reconciliation analysis
Charge back analysis
Carrier utilisation & Business unit consumption reports
Site comparisons and trend analysis
Carrier inventory management
Zero usage infrastructure/Network detection
Interfaces to Cisco, Microsoft, Broadsoft, Avaya, Mitel