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Orange Paper

Effective Digital Billing for Service Provider Success

Not for the first time, the telecoms industry is in the midst of a period of exciting and fundamental change. The 2020 COVID-19 crisis accelerated digital maturation and due to customers’ increased digital expectations forced a new inflection point. Communication service providers (CSPs) urgently need to help their customers adjust to the New Normal and simultaneously position themselves for the wide-reaching innovations heralded by the rollout of 5G and FTTP.

This Omnisperience paper, which is based on primary research amongst European and North American CSPs, explores how CSPs can transform bills into the core of digital customer communications and thereby meet customer expectations of a more digital and personalised experience
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Download the orange paper here

WidePoint Awarded New BPA Task Order by the U.S. Department of Homeland Security Headquarters

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Bill Presentment & Analytics solutions, today announced a new BPA task order from the U.S. Department of Homeland Security (DHS) Headquarters (HQ). The new award has a period of performance of one year commencing August 2018 and a total value of approximately $1.5 million.

Mr. Todd Dzyak, President and CEO of WidePoint Integrated Solutions Corporation and WidePoint Solutions Corporation, stated, “WidePoint looks forward to expanding our work in support of DHS. Issued under the DHS Cellular Wireless Management Services (CWMS) BPA, this new award is for WidePoint to deliver core and optional cellular wireless services, devices and accessories to DHS HQ. This award also provides additional funding for ongoing management to maintain and support the WidePoint Authorization to Operate (ATO), for inclusion of new deployments for the Domestic Nuclear Detection Office (DNDO), and for new projects related to mobile device management (MDM) migration and support. These initiatives are designed to ensure that DHS HQ continues to set the standard of excellence for enterprise mobility management in the federal government.”

Mr. Jin Kang, Chief Executive Officer of WidePoint Corporation, stated, “This award represents approximately $1.5 million in higher-margin revenue. WidePoint is privileged to be an ongoing trusted partner for DHS. WidePoint is dedicated to providing DHS the technical innovation, expert managed services and industry insight necessary for realizing operational efficiencies within a secure environment. WidePoint continues to develop our TM2 solution to ensure that DHS receives the service and support required to fulfill its program objectives.”

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of technology-based management solutions including telecom management, mobile management, access management and identity management. For more information, visit www.widepoint.com

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Digital Billing Communications

Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients

Soft-ex to sponsor and speak at CEM in Telecoms Americas Summit

CX strategies are continually evolving to adapt to the needs of not only today’s customer, but also the customer of tomorrow

WidePoint Secures More Than $18.7 Million in Contract Awards

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications

WidePoint wins $12M task order by the U.S. Coast Guard

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications.

Soft-ex to attend upcoming MWC Americas

Soft-ex will be attending MWC Americas, in partnership with CTIA, on Sept 12-14, 2018 in Los Angeles. Ian Sparling, chief executive officer at Soft-ex

WidePoint Awarded New BPA Task Order by the U.S. Department of Homeland Security Headquarters

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications

WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

Let’s schedule a demo

If you would like to learn more about our innovative solutions and how we can assist your company to reduce churn and increase customer loyalty, then simply contact us today to schedule a demonstration.

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Soft-ex, part of the WidePoint Group, is a leading supplier of Digital Billing Communications and UC Analytics solutions for Digital Service Providers (DSPs), UC Hosted Voice Providers and their Customers for IoT (wireless, wireline, PABX, TV, Internet). We have offices in North America and EMEA and we have customers and partners in over 90 countries globally. Customers include BT, Three, KPN, eir, Capita, Flexity & Cancom, Virgin Media, to name but a few. Our global enterprise clients include Nationwide, Unilever, Lloyds, Royal Mail & Tiffany. For more information, visit www.soft-ex.net

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