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Optimizing Digital Billing Communications for Service Providers

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Our Solution

At Soft-ex we assist Digital Service Providers (DSPs) to enhance customer experience and reduce billing and customer costs with our innovative and interactive billing communications and analytics solutions.

Our solutions deliver tangible results by consolidating and leveraging existing billing and CRM systems. You don’t need to replace them, we seamlessly integrate with them to deliver that all important touchpoint of interactive billing communication to your customers. Customers can view and analyze their bills online via our advanced self-serve UX (User Experience) portal 24/7.

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Key Value Proposition

Soft-ex solutions empower you to influence the one communication that the customer will read - the bill and turn it into a positive, interactive and online engagement tool.

Off the shelf, market proven Digital Billing Comms solution for B2B & B2C

Device & Inventory Management

Comprehensive Enterprise Analytics & KPIs  

Highly interactive and customizable UX Portal

Personalized Notifications, Observations & Alerting

Unique Subscriber Data Intelligence

Reduced Billing Costs

Reduced Customer Care Costs

Reduced Churn & Increased Retention

Improved Online Engagement & Customer Experience

Segmented Profiling

Banner Advertising for Upselling  

Advanced Data Analytics

We collect data from multiple Billing & CRM Systems and present a digital and interactive bill across all IoT services, whether it’s TV, Internet, Voice or Data

Recent Posts

WidePoint Awarded $1.6 Million Contract Expansion from U.S. Customs and Border Protection to Deliver Managed Services

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Bill Presentment & Analytics solutions, has secured a new Task Order award from U.S. Customs and Border Protection (CBP) valued at more than $1.6 million.

The new award is an expansion of a previously announced contract with CBP that falls under the Department of Homeland Security’s (DHS) Cellular Wireless Managed Services (CWMS) Blanket Purchase Agreement (BPA). Under the new Task Order, the number of devices that WidePoint manages for CBP will increase 50% from 30,000 to 45,000 devices. The expansion program term is from March 20, 2019 to March 29, 2020, with an option to be extended for one additional year. The $1.6 million expansion increases the total value of the Task Orders issued by CBP under the CWMS BPA for Core Managed Services from $4,950,000 to $6,600,000.

“We are honored to be expanding our contract with U.S. Customs and Border Protection, which has a reputation for maintaining high standards for its wireless managed services,” said Todd Dzyak, President and CEO of WidePoint Integrated Solutions Corporation. “This expansion will not only have immediate, positive effects on our business, but it also signals to the broader market the efficacy of our solutions. We look forward to both the positive impact our additional managed services will have on this vital law enforcement agency and for our company as a whole.”

Jin Kang, Chief Executive Officer and President of WidePoint Corporation, added: “This contract expansion with CBP is clear validation of the value our TM2 solutions can deliver to enterprises seeking to more effectively manage their mobile resources and services. We are excited to begin implementing the expanded solutions with CBP as we are confident of the benefits it will provide to our customer, our business, and our shareholders.”

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of technology-based management solutions, including telecom management, mobile management, access management and identity management. For more information, visit widepoint.com.

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WidePoint Corporation Teams with Leidos on NASA NEST Contract Award

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Bill Presentment & Analytics solutions, has partnered with Leidos (NYSE: LDOS), a FORTUNE® 500 science and technology leader, to support its recently awarded contract with NASA to provide information technology end-user services to support the agency's mission.

NASA’s End-user Services & Technologies (NEST) contract is a single award, firm-fixed-price, indefinite delivery/indefinite quantity (IDIQ) contract. The contract has a two-year, three-month base period followed by a two-year option, a one-year option, and five one-year award term options. Work will be performed at 10 NASA centers nationwide.

The NEST contract establishes a long-term outsourcing arrangement with the commercial sector to provide and manage the majority of NASA's personal computing hardware, supporting infrastructure, agency standard software, mobile IT services, help-desk support, and other associated end-user services. Widepoint will manage the entirety of NASA’s mobile services and provide the associated telecom expense management services, including 24/7 help desk, for more than 20,000 devices over 10 separate accounts.

“Leidos’s vision for this contract and the company’s track record of excellence made joining this team an exciting opportunity for WidePoint,” said Jin Kang, Chief Executive Officer and President of WidePoint Corporation. “Strategic partnerships have and continue to be an important growth driver for WidePoint as they enable us to penetrate new markets, diversify and increase our customer base, and improve our already strong reputation. We are honored to be on the Leidos team, and we look forward to supporting NASA’s critical mission with WidePoint’s TM2 solutions and realizing the many benefits this partnership will have for all parties involved.”

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 32,000 employees support vital missions for government and commercial customers. For more information, visit www.Leidos.com.

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of technology-based management solutions, including telecom management, mobile management, access management and identity management. For more information, visit widepoint.com.

Matt Glover and Charlie Schumacher

Liolios | Investor Relations

(949) 574-3860

WYY@liolios.com

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Soft-ex to attend Mobile World Congress 2019 in Barcelona

Soft-ex will be attending MWC February 26-28 2019 in Barcelona. Ian Sparling, chief executive officer at Soft-ex, commented, “Soft-ex has a significant global footprint in the CSP enterprise market with clients such as Telefonica, Three, eir, Virgin Media, Flexity and Liberty Global. At this year’s MWC, we will be showcasing our new Interactive Bill Presentment & Analytics solutions for Enterprises & Consumers. Our innovative, design-led solutions effectively enables CSPs to leverage and consolidate data from their existing systems to electronically present personalised bills to the customer, enhancing the overall customer experience.”

If you are attending MWC 2019 in Barcelona and would like to see our solutions and learn how your organisation can benefit, simply email us sales@soft-ex.net regarding preferred meeting times and we will confirm.

Looking forward to seeing you at MWC 2019!

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