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Optimizing Digital Billing Communications for Service Providers

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Our Solution

At Soft-ex we assist Digital Service Providers (DSPs) to enhance customer experience and reduce billing and customer costs with our innovative and interactive billing communications and analytics solutions.

Our solutions deliver tangible results by consolidating and leveraging existing billing and CRM systems. You don’t need to replace them, we seamlessly integrate with them to deliver that all important touchpoint of interactive billing communication to your customers. Customers can view and analyze their bills online via our advanced self-serve UX (User Experience) portal 24/7.

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Key Value Proposition

Soft-ex solutions empower you to influence the one communication that the customer will read - the bill and turn it into a positive, interactive and online engagement tool.

Off the shelf, market proven Digital Billing Comms solution for B2B & B2C

Device & Inventory Management

Comprehensive Enterprise Analytics & KPIs  

Highly interactive and customizable UX Portal

Personalized Notifications, Observations & Alerting

Unique Subscriber Data Intelligence

Reduced Billing Costs

Reduced Customer Care Costs

Reduced Churn & Increased Retention

Improved Online Engagement & Customer Experience

Segmented Profiling

Banner Advertising for Upselling  

Advanced Data Analytics

We collect data from multiple Billing & CRM Systems and present a digital and interactive bill across all IoT services, whether it’s TV, Internet, Voice or Data

Recent Posts

WidePoint Reports Second Quarter 2019 Financial Results

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Bill Presentment & Analytics solutions, today reported results for the second quarter ended June 30, 2019.

Second Quarter 2019 and Recent Operational Highlights:
  • Awarded $5.3 million in federal government contract renewals and modifications
  • Soft-ex, a WidePoint subsidiary, awarded $6.0 million contract renewal with a global communications service provider to deliver both cloud and onsite telecom solutions to government and multinational corporations
  • Secured more than $1.3 million in Trusted Mobility Management (TM2) contracts, the majority of which are high-margin, commercial contracts
  • Received Authority to Operate (ATO) from a major customer to implement WidePoint’s Intelligent Telecommunications Management System (ITMS™), which represents the second significant step toward achieving a FedRAMP certification
Second Quarter 2019 Financial Highlights (results compared to the same year-ago period):
  • Revenues increased 26% to $22.1 million
  • Gross profit increased 14% to $4.1 million
  • Net loss totaled $(308,000)
  • Adjusted EBITDA, a non-GAAP financial measure, increased to $0.6 million, marking the company’s eighth consecutive quarter of positive adjusted EBITDA, and in line with forecast
Six Month 2019 Financial Highlights (results compared to the same year-ago period):
  • Revenues increased 17% to $44.0 million
  • Gross profit increased 17% to $8.3 million
  • Net income totaled $76,000
  • Adjusted EBITDA totaled $1.6 million

For additional financial details please refer to www.widepoint.com

The following statements are forward-looking, and actual results could differ materially depending on market conditions and the factors set forth under the “Safe Harbor Statement” below.

Financial Outlook

For the fiscal year ending December 31, 2019, the company is reiterating its revenue guidance of $90.0 million to $93.0 million, representing growth of 8% to 12%. The company is also reiterating its adjusted EBITDA guidance of $2.75 million to $3.5 million, which represents an improvement compared to fiscal 2018. The increase in adjusted EBITDA reflects the company’s strategic investments in sales and marketing and product development to accelerate growth, as well as a $400,000 increase due to new Financial Accounting Standards Board (FASB) guidance regarding the treatment of capital lease. The company’s financial outlook is based on current expectations.

Management Commentary

“The second quarter was a continuation of the strong performance we established at the start of the year as we delivered another solid period of financial results, expanded several contracts with current customers, and continued to improve upon our already industry-leading credentials,” said WidePoint’s CEO, Jin Kang. “From a financial perspective, the quarter was highlighted by a 26% increase in revenues, a 14% increase in gross profit, and our eighth consecutive quarter of positive adjusted EBITDA.

“Operationally, we successfully re-secured and expanded several contracts with current customers in both the government and commercial sectors. These contract expansions and the positive effects they have on our financial results show that our cross-selling and upselling strategies continue to be an effective means of increasing our topline as we simultaneously remain conscientious of their effects on our bottom-line. Additionally, we received an ATO from a major customer to implement ITMS™, which is a major step toward ultimately receiving a FedRAMP certification.

“Overall, we remain confident that we will be able to continue to execute on our primary strategic initiatives throughout the course of the year to accelerate growth, improve margins, and drive higher profitability in the long-run.”

Conference Call

WidePoint management will hold a conference call today (August 14, 2019) at 4:30 p.m. Eastern time (1:30 p.m. Pacific time) to discuss these results. WidePoint President and CEO Jin Kang, Chief Sales and Marketing Officer Jason Holloway, and President and CEO of Soft-ex Communications and WidePoint Interim CFO Ian Sparling will host the conference call, followed by a question and answer period.

U.S. dial-in number: 844-369-8770

International number: 862-298-0840

Please call the conference telephone number 5-10 minutes prior to the start time. An operator will register your name and organization. If you have any difficulty connecting with the conference call, please contact Gateway Investor Relations at 949-574-3860.    

The conference call will be broadcast live and available for replay here and via the investor relations section of the company’s website.

A replay of the conference call will be available after 7:30 p.m. Eastern time on the same day through August 21, 2019.

Toll-free replay number: 877-481-4010

International replay number: 919-882-2331

Replay ID: 51160

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and bill presentment and analytics. For more information, visit widepoint.com.

Non-GAAP Financial Measures

WidePoint uses a variety of operational and financial metrics, including non-GAAP financial measures such as Adjusted EBITDA, to enable it to analyze its performance and financial condition. The presentation of non-GAAP financial information should not be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP. A reconciliation of GAAP Net loss to Adjusted EBITDA is included on the schedules attached hereto.

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WidePoint Awarded $5.3 Million in Federal Government Contract Renewals and Modifications

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Bill Presentment & Analytics solutions, has received multiple renewals and modifications to existing contracts with current federal government customers, with the aggregate value totaling approximately $5.3 million.

Included in the contract renewals and modifications are a six-month extension for both wireless and wireline services with a current customer; and modifications for increased support of wireless services, equipment, and accessory purchases for lines of service from two separate customers. WidePoint expects to recognize all revenues from these modifications over the next twelve months.

“The contract renewals and modifications we received from current federal customers validate both the quality of our Trusted Mobility Management, or TM2, framework and our ability to maintain excellent relationships with our customers by providing first-rate service and effective solutions,” said Jin Kang, WidePoint CEO. “These modifications indicate that our cross-selling and up-selling tactics continue to be effective and that we’re able to negotiate favorable contract renewals. We look forward to capitalizing on this momentum as we continue to expand our footprint in the federal space and build on our growing success and prospects in the commercial markets.”

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and bill presentment and analytics. For more information, visit widepoint.com.

Investor Relations:

Matt Glover and Charlie Schumacher

Gateway Investor Relations

(949) 574-3860

WYY@gatewayir.com

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WidePoint Subsidiary Soft-ex Awarded $6 Million Contract Renewal with Global CSP

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Bill Presentment & Analytics solutions, announced today that a global communications service provider (CSP) has renewed its contract with WidePoint’s subsidiary, Soft-ex Communications Ltd. The contract renewal is scheduled to last three years and is valued at $6.0 million.

Under the agreement, Soft-ex will deliver its Optimiser solution, which consists of both cloud and onsite telecom analytics solutions, to all business segments of the CSP’s global client base. This client base includes government and multinational corporations and consists of new as well as current clients already benefitting from deployments of the Soft-ex hosted solution.

“Soft-ex has a long-standing track-record of working with global CSPs to deliver value-add services to their customer base,” said Ian Sparling, President and Chief Executive Officer at Soft-ex and WidePoint Interim CFO. “Our solutions benefit these customers by giving them access to a unified communications reporting and analytics platform. Optimiser consolidates their information and enables them to better understand and manage telecom costs, infrastructure and performance. The added insight increases efficiency and ultimately results in a compelling ROI for the enterprise customer.”

Jin Kang, WidePoint CEO, added: “This contract renewal with a key strategic partner both proves the complementary nature of our solutions with CSP cloud platforms and serves as a testament to the success of our commercial alliance. The combination of this contract and the recent denial of the protest of the NASA NEST award provides us with solid momentum going into the second half of 2019. We look forward to the next phase of working with this strategic partner and the positive impact this relationship will have on our business as we collaborate on technologies and innovative solutions and target new, joint opportunities.”

About Soft-ex

Soft-ex Communications Ltd., a subsidiary of WidePoint, is a leading supplier of Interactive Billing & Analytics solutions that provide unique online data intelligence for CSPs and Enterprises for IOT (including fixed, mobile, PABX and data communications). Soft-ex has customers and partners in over 90 countries globally. Customers include British Telecom (BT), eir, Three, Liberty Global, Capita, BASF, Lloyds, Royal Bank of Scotland (RBS), Standard Life and Unilever, among many others. For more information, visit www.soft-ex.net.

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and bill presentment and analytics. For more information, visit widepoint.com.

Investor Relations:

Matt Glover and Charlie Schumacher

Gateway Investor Relations

(949) 574-3860

WYY@gatewayir.com

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