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News & Blog

Orange Paper

Effective Digital Billing for Service Provider Success

Not for the first time, the telecoms industry is in the midst of a period of exciting and fundamental change. The 2020 COVID-19 crisis accelerated digital maturation and due to customers’ increased digital expectations forced a new inflection point. Communication service providers (CSPs) urgently need to help their customers adjust to the New Normal and simultaneously position themselves for the wide-reaching innovations heralded by the rollout of 5G and FTTP.

This Omnisperience paper, which is based on primary research amongst European and North American CSPs, explores how CSPs can transform bills into the core of digital customer communications and thereby meet customer expectations of a more digital and personalised experience
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Download the orange paper here

Soft-ex Launches Three Analyst with Three UK to Deliver Soft-ex's Innovative Digital Bill Presentment and Analytics Solution to Business Customers

WidePoint Corporation (NYSE American:WYY), the innovative technology Managed Solution Provider (MSP) specializing in Identity and Access Management (IAM), Telecommunications and Managed Mobility Services (MMS), Analytics & Billing as a Service (ABaaS), and IT as a Service (ITaaS), announced today that its subsidiary Soft-ex Communications has launched its Three Analyst platform with Three UK.

Soft-ex is now delivering its latest digital billing communications and analytics platform, Three Analyst, as an integral offering in the new Three Business Adapt portfolio, to Three UK's business customers. The platform is designed to provide Three's customers with the ability to track mobile usage and spend. It also gives bill insights to take control of communications spend via a self-serve portal and offers the option to have reports delivered straight to the clients' inbox.

"We are delighted to be working with Three UK as they recently chose our very latest design-led digital bill presentment and analytics solution," said Ian Sparling, Chief Executive Officer at Soft-ex. "Our solution will optimise customer online engagement while also delivering internal efficiencies. We look forward to growing this relationship and will continue to introduce a range of new initiatives to ensure that Three Analyst remains the market's leading solution."

Commenting for Three UK, Snehal Bhudia, Director of Business Propositions and Go To Market said, "Three Business Adapt provides businesses with an adaptable, scalable solution that's simple to use and gives much-needed cost certainty. A core value-add service of Three Business Adapt is the Three Analyst portal with its innovative, integrated analytics dashboard. This partnership between Three and Soft-ex delivers a competitive differentiator, allowing businesses to control usage and spending with a simple and digital customer experience.

Jin Kang, WidePoint's CEO, stated, "In an ever-changing business landscape, enterprises need solutions that adapt to the way we now work. With the acceleration of digitalisation, DSPs (Digital Service Providers) are now intently focused on more effective customer engagement, and that includes enhancing billing communications and self-serve portals. Soft-ex, together with Three UK, provides a best-in-class customer engagement platform for their business clients, and enhances WidePoint's positioning with enterprise clients."

About Three UK

Three UK launched in 2003 as the UK's first 3G only network, laying its foundations as the network that was born to be different. Today Three is a connectivity company that connects people to people, people to things and things to things and has 9.6 million customers. The Three network today covers 99% of the UK population and carries 28% of the UK's mobile data traffic. Three launched 5G in August 2019, is the largest holder of spectrum in the UK and has been recognised by Ookla as having the UK's fastest 5G network. Three is the only operator able to meet the International Telecoms Union (ITU) 2020 standard of 100MHz of contiguous spectrum for full 5G services. Three is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries. Three UK employs more than 4,800 people across offices in Reading and Glasgow and 311 retail stores.

About Soft-ex

Soft-ex, part of the WidePoint Group, is a leading supplier of SaaS-based Analytics & Billing as a Service (ABaaS) that provide unique online data intelligence for Digital Service Providers and their Business & Consumer customers for fixed, mobile and PABX communications. Headquartered in Ireland, Soft-ex is proud to serve our clients and partners across the globe. For more information, visit soft-ex.net.

About WidePoint

WidePoint Corporation (NYSE American:WYY) is a leading technology Managed Solution Provider (MSP) dedicated to securing and protecting the mobile workforce and enterprise landscape. WidePoint is recognized for pioneering technology solutions that include Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Analytics & Billing as a Service (ABaaS). For more information, visit widepoint.com.

WidePoint Investor Relations:

Gateway Group, Inc.
Matt Glover or John Yi
949-574-3860
WYY@gatewayir.com

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WidePoint Awarded More than $53.2 Million in Contracts During the Second Quarter of 2022

WidePoint Corporation (NYSE American:WYY), the innovative technology Managed Solution Provider (MSP) specializing in Identity and Access Management (IAM), Telecommunications and Managed Mobility Services (MMS), Digital Billing & Analytics, and IT as a Service (ITaaS), announced today that it was awarded more than $53.2 million in contracts during the second quarter of 2022.

Jin Kang, WidePoint's CEO, stated: "In the second quarter of 2022, WidePoint saw more than 50 contractual actions including new awards, renewals, contract extensions and exercised option periods for our Identity and Access Management (IAM), Telecom Expense Management (TEM) and Managed Mobility Services (MMS), and IT as a Service (ITaaS) solutions. The quarter also reinforced the synergies across our divisions with cross-selling awards. Our focus on the commercial sector, with ITA taking the lead, is also producing contract wins and an expanding pipeline."

Highlights include:

  • 33 actions under the DHS CWMS 2.0 IDIQ contract including, among others:
  • U.S. Department of Homeland Security Headquarters
  • The U.S. Coast Guard (only includes funding for 2022)
  • Transportation Security Administration
  • U.S. Immigration and Customs Enforcement
  • U.S. Customs and Border Protection
  • U.S. Courts
  • ITaaS contract award for three years with a U.S. Financial Institution
  • ITaaS contract award for three years with an American professional organization dedicated to higher education

Jason Holloway, WidePoint's Chief Sales and Marketing Officer, added: "WidePoint is excited by how DHS components are utilizing the CWMS 2.0 IDIQ contract. These organizations are providing new opportunities for our technology solutions. Q2 was also marked by increased interest in our IAM credentialing solutions. New pilot programs initiated in Q2 are underway; we are seeing that work come to fruition here in the third quarter."

About WidePoint

WidePoint Corporation (NYSE American:WYY) is a leading technology Managed Solution Provider (MSP) dedicated to securing and protecting the mobile workforce and enterprise landscape. WidePoint is recognized for pioneering technology solutions that include Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Digital Billing & Analytics. For more information, visit widepoint.com.

Investor Relations:
Gateway Investor Relations
Matt Glover or John Yi
949-574-3860, WYY@gatewayir.com

SOURCE: WidePoint Corporation

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WidePoint Awarded $73.4 Million Task Order by the United States Coast Guard for Cellular Wireless Managed Services

WidePoint Corporation (NYSE American:WYY), the innovative technology Managed Solution Provider (MSP) specializing in Identity and Access Management (IAM), Telecommunications and Managed Mobility Services (MMS), Digital Billing & Analytics, and IT as a Service (ITaaS), announced today a new Task Order award from the U.S. Coast Guard under the U.S. Department of Homeland Security (DHS) Cellular Wireless Management Services 2.0 BPA. The new Task Order award includes a total period of performance of May 1, 2022 through October 31, 2026 with a total ceiling of $73.4 million if all periods are exercised. The Task Order has an obligated base period of performance of six months with funding of $7.9 million.

Jin Kang, WidePoint's CEO, stated: "WidePoint is excited to see our work with the U.S. Coast Guard extended until October 2026. We remain committed to ensuring that the U.S. Coast Guard and other DHS components utilizing the DHS CWMS 2.0 IDIQ contract achieve increased accountability, operational efficiency and maximizing resource investment."

Todd Dzyak, President and CEO of WidePoint Integrated Solutions Corporation, added: "The U.S. Coast Guard is realizing significant benefits from WidePoint's Managed Mobility Services (MMS) solution, including among others: Asset and service management; Full lifecycle support; Transparency into technical performance; Cost savings; Enhanced security for mobile workers. The WidePoint team thanks the U.S. Coast Guard for their inspired collaboration and commitment to this contract and program."

About WidePoint
WidePoint Corporation (NYSE American:WYY) is a leading technology Managed Solution Provider (MSP) dedicated to securing and protecting the mobile workforce and enterprise landscape. WidePoint is recognized for pioneering technology solutions that include Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Digital Billing & Analytics. For more information, visit widepoint.com.

Investor Relations:
Gateway Investor Relations
Matt Glover or John Yi
949-574-3860, WYY@gatewayir.com

SOURCE: WidePoint Corporation

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WidePoint Reports First Quarter 2022 Financial Results

WidePoint Corporation (NYSE American:WYY), the innovative technology Managed Solution Provider (MSP) specializing in Identity and Access Management (IAM), Telecommunications and Managed Mobility Services (MMS), Digital Billing & Analytics, and IT as a Service (ITaaS), reported results for the first quarter ended March 31, 2022.

First Quarter 2022 and Recent Operational Highlights:

  • Appointed Robert "Bob" George as Chief Financial Officer, who officially started on April 1, 2022. George replaced Kellie Kim, who previously announced her retirement in November 2021
  • Expanded the company's portfolio of secure Technology Management as a Service offerings
  • Awarded corporate contract for Software Solutions from the State of Texas Department of Information Resources (DIR), focusing on Mobile and Wireline Software as a Service solutions
  • Announced that WidePoint's Public Key Infrastructure (PKI) Identity Management solutions are Quantum-resistant
  • DHS CWMS Seventeen (17) Contract actions totaling $17M in task order renewals and expansions.
  • ESG Responsible recycling program continued to operate profitably and finding acceptance by our client base
  • Purchased approximately 196,600 shares of common stock for a total of $818,200. In March of 2022, the company's board of directors suspended the repurchase plan in order to use the company's excess funds to invest into the business

First Quarter 2022 Financial Highlights:

  • Revenues were $22.4 million
  • Managed Services revenue increased by 2% to $9.5 million
  • Gross margin was 17%
  • Net loss totaled $393,000, or a loss of $0.04 per diluted share*
  • EBITDA, a non-GAAP financial measure, was $165,000
  • Adjusted EBITDA, a non-GAAP financial measure, was $344,400
  • As of March 31, 2022, cash and cash equivalents equaled $7.3 million

(*Net loss reflects a benefit of $0.3 million due to fair value adjustment of contingent earn-outs)

Management Commentary

"­­WidePoint continues to remain nimble, flexible, and resilient in combating uncontrollable macroeconomic headwinds while simultaneously executing our operational goals," said WidePoint's CEO, Jin Kang. "With the ITA integration going as planned and the joint sales and marketing initiatives continuing to expand, we see no signs of slowing down and expect to see improving results in the quarters going forward. WidePoint is committed to making strategic investments internally toward sales, marketing, branding and technology, with the ultimate goal of executing our organic and inorganic growth strategy, which is to grow the top line and operate profitably and stably. We remain In line with our budget expectations, are encouragingly trending toward our top line forecast, and are confident that the strategic investments we are making into the company will translate to profitable revenue growth later this year and beyond."

Financial Outlook

For the full year 2022, the company expects revenues to range between $92 million - $98 million and Adjusted EBITDA to range between $2.5 million - $3.5 million.

Share Repurchase Program

WidePoint has currently paused the repurchase program to preserve its cash balance, as it looks to invest back into the technology and prepare for potential acquisitions. Longer-term, the company still intends to leverage the buyback program when deemed appropriate.

Conference Call

WidePoint management will hold a conference call today (May 16, 2022) at 4:30 p.m. Eastern time (1:30 p.m. Pacific time) to discuss these results.

WidePoint's President and CEO Jin Kang, Executive Vice President and Chief Sales and Marketing Officer Jason Holloway, and CFO Bob George will host the conference call, followed by a question and answer period.

U.S. dial-in number: 888-506-0062
International number: 973-528-0011
Access Code: 384243

Please call the conference telephone number 5-10 minutes prior to the start time. An operator will register your name and organization. If you have any difficulty connecting with the conference call, please contact Gateway Investor Relations at 949-574-3860.

The conference call will be broadcast live and available for replay here and via the investor relations section of the company's website.

A replay of the conference call will be available after 7:30 p.m. Eastern time on the same day through Monday, May 30, 2022.

Toll-free replay number: 877-481-4010
International replay number: 919-882-2331
Replay ID: 45316

About WidePoint

WidePoint Corporation (NYSE American:WYY) is a leading technology Managed Solution Provider (MSP) dedicated to securing and protecting the mobile workforce and enterprise landscape. WidePoint is recognized for pioneering technology solutions that include Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Digital Billing & Analytics. For more information, visit widepoint.com.

Non-GAAP Financial Measures

WidePoint uses a variety of operational and financial metrics, including non-GAAP financial measures such as EBITDA and Adjusted EBITDA, to enable it to analyze its performance and financial condition. The presentation of non-GAAP financial information should not be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP. TO view full Financial Results please visit www.widepoint.com

WidePoint uses adjusted EBITDA as supplemental non-GAAP measure of performance. WidePoint defines EBITDA as net income excluding (i) interest expense, (ii) provision for or benefit from income taxes and (iii) depreciation and amortization. Adjusted EBITDA excludes certain amounts included in EBITDA. WidePoint is not providing a quantitative reconciliation of adjusted EBITDA in reliance on the "unreasonable efforts" exception for forward-looking non-GAAP measures set forth in SEC rules because certain financial information, the probable significance of which cannot be determined, is not available and cannot be reasonably estimated without unreasonable effort and expense. In this regard, WidePoint does not provide a reconciliation of forward-looking adjusted EBITDA (non-GAAP) to GAAP net income, due to the inherent difficulty in forecasting and quantifying certain amounts that are necessary for such reconciliation. Because certain deductions for non-GAAP exclusions used to calculate projected net income may vary significantly based on actual events, WidePoint is not able to forecast on a GAAP basis with reasonable certainty all deductions needed in order to provide a GAAP calculation of projected net income at this time. The amounts of these deductions may be material and, therefore, could result in projected GAAP net income being materially less than is indicated by estimated adjusted EBITDA (non-GAAP).

Safe Harbor Statement

This press release contains forward-looking statements concerning our business, operations and financial performance and condition as well as our plans, objectives and expectations for our business operations and financial performance and condition that are subject to risks and uncertainties. All statements other than statements of historical fact included herein are forward-looking statements. You can identify these statements by words such as "aim," "anticipate," "assume," "believe," "could," "due," "estimate," "expect," "goal," "intend," "may," "objective," "plan," "potential," "positioned," "predict," "should," "target," "will," "would" and other similar expressions that are predictions of or indicate future events and future trends. These forward-looking statements are based on current expectations, estimates, forecasts and projections about our business and the industry in which we operate and our management's beliefs and assumptions. These statements are not guarantees of future performance or development and involve known and unknown risks, uncertainties and other factors that are in some cases beyond our control. All forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from those that we expected, including, the ability to achieve expected benefits from the acquisition of ITA, the ability to achieve the financial outlook included herein, the impact of the COVID-19 pandemic on our business and operations; the impact of any supply chain interruptions; our ability to successfully execute our strategy; our ability to sustain profitability and positive cash flows; our ability to gain market acceptance for our products; our ability to win new contracts, execute contract extensions and expansion of services of existing contracts; our ability to compete with companies that have greater resources than us; our ability to penetrate the commercial sector to expand our business; our ability to retain key personnel; and the risk factors set forth in our Annual Report on Form 10-K for the year ended December 31, 2021 filed with the SEC on March 28, 2022. The forward-looking statements included herein are made only as of the date hereof. We undertake no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Investor Relations:

Gateway Group, Inc.
Matt Glover or John Yi
949-574-3860
WYY@gatewayir.com

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IT Authorities and Soft-ex to attend Ingram Micro Cloud Summit 22 in Miami

IT Authorities and Soft-ex, subsidiaries of WidePoint, will be attending Ingram Micro Cloud Summit 22. IT Authorities’ Jason Caras, CEO, and Michael Hankin, VP, Procurement & Vendor Management, along with Soft-ex’s Ian Sparling, CEO, and Grainne Magfhloinn, SVP Business Development, will be in Miami on May 17 – 19th.

IT Authorities has been an Ingram Micro partner for 15 years. “The networking opportunities and insightful information about the latest partner offerings at the Cloud Summit have been instrumental to our business expansion,” said Caras. “Due to our successful partnership with Ingram Micro, we are able to provide comprehensive IT infrastructure solutions that evolve with our customers’ business requirements.”

Soft-ex will be showcasing their Voice Analytics & Digital Billing solution as they have been selected by Ingram Micro as a value add partner for their Microsoft Teams propositions.

Ian Sparling, CEO at Soft-ex commented, “we are delighted to be named an Ingram Micro partner and also recently a Microsoft Gold partner. Our SaaS solution has been identified as satisfying a growing requirement to optimize the Teams Voice experience. With 2022 being defined as the “year of the phone” for Microsoft, we and Ingram Micro are well positioned to take advantage of the uptake in Teams Voice and meet the need for more centralized visibility and advanced self-serve analytics.” Sparling added, “we look forward to deepening our relationship with the Ingram sales & channel community at Cloud Summit 22 and are excited to collaborate closely with them to offer compelling solutions and enhanced digital experiences for our joint clients.”


Ingram Micro Cloud Summit 22: Registration and Speaker Information

Do you need help with your IT infrastructure? Meet Gene Mobley

Questions about Teams Voice Analytics? Contact Soft-ex

#ITAuthorities and #Soft-ex are #Widepoint companies.

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Soft-ex achieves Microsoft Gold Partner status for innovative UC Voice Analytics & Digital Billing Solution

Soft-ex, a subsidiary of WidePoint Corporation (NYSE American:WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management (IdM) and Analytics & Billing as a Service (ABaaS), announced today that it has achieved Gold Partner status from Microsoft, demonstrating best-in-class capability with Microsoft Teams for integrated Voice Analytics and Digital Billing.

In this new and dynamic hybrid working environment, Gold status exposes Soft-ex solutions to Microsoft sales teams and channel partners, identifying joint opportunities and accelerating customer success.  Accelerated global adoption of Microsoft Teams has been one of the most exciting business developments throughout the shift to remote working driven by the covid pandemic. Today Teams has over 270 million active users (MAUs) with Teams Phone alone accounting for nearly 80m MAUs, placing over a billion calls monthly – including more than 90% of the Fortune 500 that used Teams Phone in the last quarter. The Soft-ex solution delivers advanced UC Voice Analytics to assist enterprises to optimise adoption, performance, infrastructure and costs whilst also delivering an enhanced customer experience via digital billing for Microsoft MSPs (Managed Service Providers).

Ian Sparling, CEO at Soft-ex noted that “we are delighted to be named a Microsoft Gold partner and look forward to deepening our relationship with both Microsoft sales teams and channel partners”. He added, “our SaaS solution has been identified by Microsoft as satisfying a requirement to optimise the Teams Voice experience. With 2022 being defined as the “year of the phone” for Microsoft, we are well positioned to take advantage of the uptake in Teams Voice and meet the need for more centralised visibility and advanced self-serve analytics. We will continue to collaborate closely with Microsoft and our focus remains on delivering compelling solutions and enhanced digital experiences for our joint clients”.

About Soft-ex

Soft-ex, part of the WidePoint Group, is a leading supplier of SaaS based Analytics & Billing as a Service (ABaaS) that provide unique online data intelligence for Digital Service Providers and their Enterprise & Consumer customers for fixed, mobile and PABX communications. Headquartered in Ireland, we are proud to serve our clients and partners across the globe. For more information, visit soft-ex.net.

About WidePoint

WidePoint Corporation (NYSE American:WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and digital billing and analytics. For more information, visit widepoint.com.

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Digital Billing Communications

Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients

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Soft-ex to sponsor and speak at CEM in Telecoms Americas Summit

CX strategies are continually evolving to adapt to the needs of not only today’s customer, but also the customer of tomorrow

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WidePoint Secures More Than $18.7 Million in Contract Awards

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications

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WidePoint wins $12M task order by the U.S. Coast Guard

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications.

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Soft-ex to attend upcoming MWC Americas

Soft-ex will be attending MWC Americas, in partnership with CTIA, on Sept 12-14, 2018 in Los Angeles. Ian Sparling, chief executive officer at Soft-ex

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WidePoint Awarded New BPA Task Order by the U.S. Department of Homeland Security Headquarters

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications

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WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

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WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

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WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

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