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Meet Our Global Clients

Soft-ex DSP clients include some of the largest companies in the world. We pride ourselves on delivering scalable solutions that assist the DSPs to leverage and consolidate existing billing systems to present bills electronically, and deliver analytics to enterprise and consumer clients.

CSG

Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients.

BT

BT work alongside Soft-ex to provide billing and analytics solutions that complement our cloud collaboration platforms. These solutions help to differentiate us in the unified communications marketplace by helping our customers manage their estate more effectively.

Will Haley, Head of One Cloud Cisco

Telefonica

Telefonica are delighted to be partnering with Soft-ex and delivering their innovative Optimiser Online Bill Presentation and Analytics solutions to our major corporate and public sector customers.

Billy D’Arcy, Managing Director Enterprise

Three

This innovative solution from Soft-ex is viewed by Three as a core Value-Added Service and competitive differentiator for customer retention and new business acquisition.

Eóin MacManus, Business Director

Eir

Our key objectives are to enhance the customer experience and to ensure our customers receive accurate and easy-to-follow bills. With eir Business Bill Analyser we will deliver online access with the ability to analyse bills and run reports across usage, costs and performance.

Lorraine Bracken, Head of Voice & UC

Virgin Media

Virgin Media have launched Bill Analyst powered by Soft-ex to provide our customers with an online portal for unified visibility and online billing. The Soft-ex solution is a proven value-add- service for retaining customers and winning new business …

Gavan Smyth, Vice President

CSG

"Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients."

CSG Director of Product Management

BT

"BT work alongside Soft-ex to provide billing and analytics solutions that complement our cloud collaboration platforms. These solutions help to differentiate us in the unified communications marketplace by helping our customers manage their estate more effectively."

Will Haley, Head of One Cloud Cisco

Telefonica

"Telefonica are delighted to be partnering with Soft-ex and delivering their innovative Optimiser Online Bill Presentation and Analytics solutions to our major corporate and public sector customers." 

Billy D’Arcy, Managing Director Enterprise

Three

"This innovative solution from Soft-ex is viewed by Three as a core Value-Added Service and competitive differentiator for customer retention and new business acquisition." 

Eóin MacManus, Business Director

Eir

"Our key objectives are to enhance the customer experience and to ensure our customers receive accurate and easy-to-follow bills. With eir Business Bill Analyser we will deliver online access with the ability to analyse bills and run reports across usage, costs and performance."

Lorraine Bracken, Head of Voice & UC

Virgin Media

"Virgin Media have launched Bill Analyst powered by Soft-ex to provide our customers with an online portal for unified visibility and online billing. The Soft-ex solution is a proven value-add- service for retaining customers and winning new business."

Gavan Smyth, Vice President

Learn More About Our Global Customers

Soft-ex deliver benefits for both Enterprise and Consumer customer segments, tailored to optimize the customer billing experience

Case Studies

Unified Communications Visibility

BT wanted a partner that could combine agile and  innovative software solutions for VAS and revenue  generation along with flexible support and a  responsive customer-oriented team.  BT selected Soft-ex as a preferred partner and key  component for their BT One Cloud global strategy.

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Personalized Billing

Telefónica is one of the largest telecommunications companies in the world. With its best in class mobile, fixed and broadband networks, and innovative portfolio of digital solutions, Telefónica is transforming itself into a ‘Digital Telco’, a company that will be even better placed to meet the needs of its customers and capture new revenue growth.

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Enhanced Customer Experience

Three required a scalable and agile Online Bill Presentment & Analytics tool which could be rolled out to all of their Enterprise customers.  Their key objective was to give customers visibility on their unified communications costs and to provide them with an online analytics tool to drill down on usage and trends.

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Let’s schedule a demo

If you would like to learn more about our innovative solutions and how we can assist your company to reduce churn and increase customer loyalty, then simply contact us today to schedule a demonstration.

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