News & Insights

The UCC platform space is thriving and the competition between market players is fierce.

Mergers and acquisitions are behind a lot of today’s scaling businesses. But as companies grow, their Microsoft license estates are left in disarray.

Steps to take back control of your Microsoft licenses.

Any organisation that claims to have true visibility of all customer engagements will be, at best, telling only half of the truth.

Microsoft 365 has been the go-to platform for workplace productivity, facilitating seamless communication and collaboration across its extensive suite of cloud-based applications.

Microsoft 365 sits at the heart of modern businesses, yet many struggle with their license management. According to Gartner, not only do businesses end up paying for unused licenses, but fewer than 10% feel they are getting maximum value from their investments.

Soft-ex and AudioCodes expertise delivers Voice & SBC analytics to optimise companies' transition to hybrid work environments.

The leading B2B telecoms analyst firm Omnisperience and digital bill communications and analytics specialists Soft-ex have announced recent research, which has found 84% of communications service providers (CSPs) are planning to invest in more effective customer communications in the next 12-24 months.

Check out the new article published in UC Today featuring Soft-ex's Ian Lindsay and Microsoft specialist Michael Hesjak explaining the importance of Voice Analytics in the world of Hybrid Work.

WidePoint Corporation (NYSE American:WYY), the innovative enterprise cyber security and mobile technology provider, announced that its subsidiary Soft-ex Communications has just launched M365 Analyzer solution for Microsoft clients.

Soft-ex have been selected to deliver an innovative Digital Billing experience to Wholesale & Retail clients.

Soft-ex, a Microsoft Gold Partner and Ingram Micro Cloud Marketplace Partner are delighted to announce that we will be sponsoring the Ingram Micro Global Cloud & Innovation Summit in Las Vegas May 15-17 2023.

Soft-ex Communications has been formally launched in the Ingram Micro Cloud Marketplace to bring innovative Voice Analytics.

Telcos worldwide are looking more and more to billing communications as a way to increase customer engagement, according to a recent article in UC Today.

Soft-ex is now delivering its latest digital billing communications and analytics platform, Three Analyst, as an integral offering in the new Three Business Adapt portfolio, to Three UK's business customers.

In the second quarter of 2022, WidePoint saw more than 50 contractual actions including new awards, renewals, contract extensions and exercised option periods.

WidePoint is committed to ensuring that the U.S. Coast Guard and other DHS components utilizing the DHS CWMS 2.0 IDIQ contract achieve increased accountability, operational efficiency and maximizing resource investment.

"­­WidePoint continues to remain nimble, flexible, and resilient in combating uncontrollable macroeconomic headwinds while simultaneously executing our operational goals," according to WidePoint's CEO, Jin Kang.