Turn billing into a competitive differentiator

Billing platform providers trust Soft-ex to deliver an innovative digital billing solution, resulting in cost savings and an enhanced CX for their B2B and B2C clients

Speak to our team

Unlock better digital billing for your customers

With more than 30 years of experience integrating with global billing platforms, Soft-ex is a trusted partner with a proven track record of successfully transforming the billing experience for partners and their customers.

Visibility and control across the billing experience

Empower customers with an intuitive portal that reduces inbound calls and proactively pushes notifications and KPIs to personalised dashboards

Market differentiation

Self-serve invoice analytics for you and your customers, leading to a reduction in disputes and accelerating time to pay

Unique, intuitive digital billing

Reduce churn and gain recurring revenue, all while supporting new business acquisition

How it helps

Revolutionise the billing experience

Our Interactive Billing solution empowers billing platform providers to:

Offer deeper billing analytics to enhance customer experience and differentiate your offering
Drive down the cost of billing and
customer care
Enhance customer retention and new business acquisition
Learn more
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Soft-ex are a global leader in innovative Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients.

Mike Wille, Executive Director Product Management, CSG
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This innovative solution from Soft-ex is viewed by Three as a core Value-Added Service and competitive differentiator for customer retention and new business acquisition.

Eoin McManus, Chief Business Officer, Three

Ready? Let’s talk.

Book a demo today and find out
how Soft-ex can help you gain actionable intelligence.

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ABOUT US

Soft-ex provides organisations with actionable intelligence to help them extract value and derive opportunities from customer communications and collaboration data.

Within an easy-to-use dashboard, the Soft-ex platform connects siloed customer communications and collaboration datasets and applies unrivalled business logic, delivering speed to value for enterprises and CSPs.

Backed by a growing roster of global partners, Soft-ex is trusted by organisations across the public and private sectors in over 50 countries.

Soft-ex is part of the WidePoint Group, a leading provider of Managed Mobility Services (MMS) specialising in Cybersecurity and Telecommunications Lifecycle Management (TLM) solutions.