Help your customers unlock hidden opportunities

Technology providers trust Soft-ex to connect siloed datasets, apply unrivalled business logic and deliver true speed-to-value

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Boost your revenue growth, customer loyalty and drive adoption

Partners continue to face challenges within their business models. Decreasing margins, the need to create new consulting stacks, and dynamic market requirements have left them under pressure to provide new, differentiated services to their clients. With more than 30 years of experience in unified communications 
and collaboration, Soft-ex is a trusted partner with a proven track record of success. 

Revenue growth through value-added services

Gain a new revenue stream from existing clients, and drive customer acquisition and retention while increasing the average revenue per user (ARPU)

Optimise adoption

Low-touch sale complementing Microsoft Teams, Webex Calling and Zoom

Customer loyalty and retention

Offer cutting-edge cost optimisation and compliance tools to increase CX and loyalty of Enterprise and SME customers

How it helps

Understand disparate communications and collaboration data

Our UCC Analyser solution empowers technology providers to:

Deliver actionable insights and extract business value
Monitor and optimise usage of disparate communications and collaboration systems
Benefit from incremental revenue and competitive differentiation
Learn more
“

Soft-ex has along-standing and strategic relationship with BT, acting as a trusted technology partner in delivering advanced analytics and cost optimisation solutions across our Meetings and Calling portfolio. Their solution set enhances BT’s offerings by providing actionable insights into usage, cost management and licence optimisation across the digital workplace. This collaboration enables BT to offer greater transparency, improve customer experience, and deliver measurable ROI for our clients.

Vicky Palin, Product Lead, BT
“

Soft-ex’s Voice Analytics helps drive the adoption and usage of Microsoft Teams and highly compliments our Modern Workplace sales proposition. For MSPs (Managed Service Providers) it delivers incremental high margin revenues and stickiness to enterprise clients for retention at contract renewal. For the enterprise, it delivers centralized visibility and advanced self-serve analytics for Teams Voice & Collaboration. We at Ingram Micro are excited to be partnering with Soft-ex.

U.S. Microsoft Modern Workplace Sales Practice Leader, Ingram Micro

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ABOUT US

Soft-ex provides organisations with actionable intelligence to help them extract value and derive opportunities from customer communications and collaboration data.

Within an easy-to-use dashboard, the Soft-ex platform connects siloed customer communications and collaboration datasets and applies unrivalled business logic, delivering speed to value for enterprises and CSPs.

Backed by a growing roster of global partners, Soft-ex is trusted by organisations across the public and private sectors in over 50 countries.

Soft-ex is part of the WidePoint Group, a leading provider of Managed Mobility Services (MMS) specialising in Cybersecurity and Telecommunications Lifecycle Management (TLM) solutions.