Get more from your data with UC Analyser

Soft-ex helps you optimise your communications costs, enhance usage visibility and improve your overall UC management

Find us on MS Azure Marketplace

Product features

Unlock greater value

Cost optimisation

Enhanced security

Inbound call handling

Cost optimisation across your workplace
Automated alerts for anomalies in usage or costs
Delivers AI-driven insights to enhance decision making
Enables teams to centrally manage cost allocations
Enhanced security and compliance
Supports GDPR compliance and data
protection standards
Provides audit logs and tracking for governance
Ensures secure user authentication and role-based access control
Inbound call handling
Provides real-time insights to help meet KPIs and deliver exceptional customer experience
Dashboard for call queues and auto attendants
Delivers self-service option to reduce the volume of inbound calls

UC Analyser delivers real-time insights into UC and telecom environments

“

UC Analyser has given us complete control over our voice communications. We now have the tools to ensure compliance, investigate incidents quickly, and enhance our operational efficiency.

Service Delivery Manager, European Central Bank

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ABOUT US

Soft-ex provides organisations with actionable intelligence to help them extract value and derive opportunities from customer communications and collaboration data.

Within an easy-to-use dashboard, the Soft-ex platform connects siloed customer communications and collaboration datasets and applies unrivalled business logic, delivering speed to value for enterprises and CSPs.

Backed by a growing roster of global partners, Soft-ex is trusted by organisations across the public and private sectors in over 50 countries.

Soft-ex is part of the WidePoint Group, a leading provider of Managed Mobility Services (MMS) specialising in Cybersecurity and Telecommunications Lifecycle Management (TLM) solutions.