News & Blog

Orange Paper

Effective Digital Billing for Service Provider Success

Not for the first time, the telecoms industry is in the midst of a period of exciting and fundamental change. The 2020 COVID-19 crisis accelerated digital maturation and due to customers’ increased digital expectations forced a new inflection point. Communication service providers (CSPs) urgently need to help their customers adjust to the New Normal and simultaneously position themselves for the wide-reaching innovations heralded by the rollout of 5G and FTTP.

This Omnisperience paper, which is based on primary research amongst European and North American CSPs, explores how CSPs can transform bills into the core of digital customer communications and thereby meet customer expectations of a more digital and personalised experience
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Download the orange paper here

WidePoint Receives $14.7 Million in Recent Contract Awards for TEM and MMS

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Digital Billing & Analytics solutions, today announced that the company received approximately $14.7 million in recent contract awards for Telecom Expense Management (TEM) and Mobility Managed Services (MMS) during the third quarter of 2019.

During the quarter, the company recorded more than sixty-five contractual actions, which include new contracts wins as well as exercised option years and contract extensions with current customers. These awards are an amalgamation of contracts from both federal government and commercial customers. WidePoint began recognizing revenues from these awards during the third quarter of 2019.

“The contract awards we recognized in the third quarter demonstrate our commitment to expanding and diversifying our revenues and our ability to execute on this initiative successfully,” said Jin Kang, WidePoint President and Chief Executive Officer. “While the new wins exemplify our ability to grow beyond our current customer base, the extensions with current customers continue to validate the quality of our TM2 solutions, which are focused on Telecom Expense Management and Mobility Managed Services, and our ability to maintain enduring relationships with our customers by consistently providing them with valuable services.”

Jason Holloway, WidePoint’s Chief Sales & Marketing Officer, added: “We’re continuing to see increased interest and demand from both our strategic partners and potential clients for TM2, WidePoint’s comprehensive solution for securing, managing, and maximizing mobile assets and environments. We are excited to be adding to our long track record of successful performance with both government agencies and commercial enterprises, and we look forward to continuing to augment our unique position in the TEM and MMS landscapes.”

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and digital billing and analytics. For more information, visit widepoint.com.

Investor Relations:

Gateway Investor Relations

Matt Glover or Charlie Schumacher

949-574-3860, WYY@gatewayir.com

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Soft-ex showcase latest B2B & B2C Interactive Bill solutions at Total Telecom Congress

Soft-ex is delighted to be showcasing our latest B2B & B2C platforms at the upcoming global Total Telecom Congress, which takes place on Oct 29-30 in London. Across two days and eight streams of content, 300 industry-leading speakers will deliver thought leadership on how the modern Telco can reinvent itself, covering topics including the role of AI in future business models, softwarizing the network, reimagining customer service, delivering on the 5G promise, redefining culture, and much more. Soft-ex will be sharing how Interactive Billing can significantly influence customer experience and retention in a digital world.

Come visit us at Stand 25 and learn how we are helping CSPs reimagine their billing with personalized digital bill presentment and analytics. If you would like to arrange a demo, simply send us an email to sales@soft-ex.net

www.soft-ex.net

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WidePoint Reports Second Quarter 2019 Financial Results

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Bill Presentment & Analytics solutions, today reported results for the second quarter ended June 30, 2019.

Second Quarter 2019 and Recent Operational Highlights:
  • Awarded $5.3 million in federal government contract renewals and modifications
  • Soft-ex, a WidePoint subsidiary, awarded $6.0 million contract renewal with a global communications service provider to deliver both cloud and onsite telecom solutions to government and multinational corporations
  • Secured more than $1.3 million in Trusted Mobility Management (TM2) contracts, the majority of which are high-margin, commercial contracts
  • Received Authority to Operate (ATO) from a major customer to implement WidePoint’s Intelligent Telecommunications Management System (ITMS™), which represents the second significant step toward achieving a FedRAMP certification
Second Quarter 2019 Financial Highlights (results compared to the same year-ago period):
  • Revenues increased 26% to $22.1 million
  • Gross profit increased 14% to $4.1 million
  • Net loss totaled $(308,000)
  • Adjusted EBITDA, a non-GAAP financial measure, increased to $0.6 million, marking the company’s eighth consecutive quarter of positive adjusted EBITDA, and in line with forecast
Six Month 2019 Financial Highlights (results compared to the same year-ago period):
  • Revenues increased 17% to $44.0 million
  • Gross profit increased 17% to $8.3 million
  • Net income totaled $76,000
  • Adjusted EBITDA totaled $1.6 million

For additional financial details please refer to www.widepoint.com

The following statements are forward-looking, and actual results could differ materially depending on market conditions and the factors set forth under the “Safe Harbor Statement” below.

Financial Outlook

For the fiscal year ending December 31, 2019, the company is reiterating its revenue guidance of $90.0 million to $93.0 million, representing growth of 8% to 12%. The company is also reiterating its adjusted EBITDA guidance of $2.75 million to $3.5 million, which represents an improvement compared to fiscal 2018. The increase in adjusted EBITDA reflects the company’s strategic investments in sales and marketing and product development to accelerate growth, as well as a $400,000 increase due to new Financial Accounting Standards Board (FASB) guidance regarding the treatment of capital lease. The company’s financial outlook is based on current expectations.

Management Commentary

“The second quarter was a continuation of the strong performance we established at the start of the year as we delivered another solid period of financial results, expanded several contracts with current customers, and continued to improve upon our already industry-leading credentials,” said WidePoint’s CEO, Jin Kang. “From a financial perspective, the quarter was highlighted by a 26% increase in revenues, a 14% increase in gross profit, and our eighth consecutive quarter of positive adjusted EBITDA.

“Operationally, we successfully re-secured and expanded several contracts with current customers in both the government and commercial sectors. These contract expansions and the positive effects they have on our financial results show that our cross-selling and upselling strategies continue to be an effective means of increasing our topline as we simultaneously remain conscientious of their effects on our bottom-line. Additionally, we received an ATO from a major customer to implement ITMS™, which is a major step toward ultimately receiving a FedRAMP certification.

“Overall, we remain confident that we will be able to continue to execute on our primary strategic initiatives throughout the course of the year to accelerate growth, improve margins, and drive higher profitability in the long-run.”

Conference Call

WidePoint management will hold a conference call today (August 14, 2019) at 4:30 p.m. Eastern time (1:30 p.m. Pacific time) to discuss these results. WidePoint President and CEO Jin Kang, Chief Sales and Marketing Officer Jason Holloway, and President and CEO of Soft-ex Communications and WidePoint Interim CFO Ian Sparling will host the conference call, followed by a question and answer period.

U.S. dial-in number: 844-369-8770

International number: 862-298-0840

Please call the conference telephone number 5-10 minutes prior to the start time. An operator will register your name and organization. If you have any difficulty connecting with the conference call, please contact Gateway Investor Relations at 949-574-3860.    

The conference call will be broadcast live and available for replay here and via the investor relations section of the company’s website.

A replay of the conference call will be available after 7:30 p.m. Eastern time on the same day through August 21, 2019.

Toll-free replay number: 877-481-4010

International replay number: 919-882-2331

Replay ID: 51160

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and bill presentment and analytics. For more information, visit widepoint.com.

Non-GAAP Financial Measures

WidePoint uses a variety of operational and financial metrics, including non-GAAP financial measures such as Adjusted EBITDA, to enable it to analyze its performance and financial condition. The presentation of non-GAAP financial information should not be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP. A reconciliation of GAAP Net loss to Adjusted EBITDA is included on the schedules attached hereto.

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WidePoint Awarded $5.3 Million in Federal Government Contract Renewals and Modifications

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Bill Presentment & Analytics solutions, has received multiple renewals and modifications to existing contracts with current federal government customers, with the aggregate value totaling approximately $5.3 million.

Included in the contract renewals and modifications are a six-month extension for both wireless and wireline services with a current customer; and modifications for increased support of wireless services, equipment, and accessory purchases for lines of service from two separate customers. WidePoint expects to recognize all revenues from these modifications over the next twelve months.

“The contract renewals and modifications we received from current federal customers validate both the quality of our Trusted Mobility Management, or TM2, framework and our ability to maintain excellent relationships with our customers by providing first-rate service and effective solutions,” said Jin Kang, WidePoint CEO. “These modifications indicate that our cross-selling and up-selling tactics continue to be effective and that we’re able to negotiate favorable contract renewals. We look forward to capitalizing on this momentum as we continue to expand our footprint in the federal space and build on our growing success and prospects in the commercial markets.”

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and bill presentment and analytics. For more information, visit widepoint.com.

Investor Relations:

Matt Glover and Charlie Schumacher

Gateway Investor Relations

(949) 574-3860

WYY@gatewayir.com

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WidePoint Subsidiary Soft-ex Awarded $6 Million Contract Renewal with Global CSP

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Bill Presentment & Analytics solutions, announced today that a global communications service provider (CSP) has renewed its contract with WidePoint’s subsidiary, Soft-ex Communications Ltd. The contract renewal is scheduled to last three years and is valued at $6.0 million.

Under the agreement, Soft-ex will deliver its Optimiser solution, which consists of both cloud and onsite telecom analytics solutions, to all business segments of the CSP’s global client base. This client base includes government and multinational corporations and consists of new as well as current clients already benefitting from deployments of the Soft-ex hosted solution.

“Soft-ex has a long-standing track-record of working with global CSPs to deliver value-add services to their customer base,” said Ian Sparling, President and Chief Executive Officer at Soft-ex and WidePoint Interim CFO. “Our solutions benefit these customers by giving them access to a unified communications reporting and analytics platform. Optimiser consolidates their information and enables them to better understand and manage telecom costs, infrastructure and performance. The added insight increases efficiency and ultimately results in a compelling ROI for the enterprise customer.”

Jin Kang, WidePoint CEO, added: “This contract renewal with a key strategic partner both proves the complementary nature of our solutions with CSP cloud platforms and serves as a testament to the success of our commercial alliance. The combination of this contract and the recent denial of the protest of the NASA NEST award provides us with solid momentum going into the second half of 2019. We look forward to the next phase of working with this strategic partner and the positive impact this relationship will have on our business as we collaborate on technologies and innovative solutions and target new, joint opportunities.”

About Soft-ex

Soft-ex Communications Ltd., a subsidiary of WidePoint, is a leading supplier of Interactive Billing & Analytics solutions that provide unique online data intelligence for CSPs and Enterprises for IOT (including fixed, mobile, PABX and data communications). Soft-ex has customers and partners in over 90 countries globally. Customers include British Telecom (BT), eir, Three, Liberty Global, Capita, BASF, Lloyds, Royal Bank of Scotland (RBS), Standard Life and Unilever, among many others. For more information, visit www.soft-ex.net.

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and bill presentment and analytics. For more information, visit widepoint.com.

Investor Relations:

Matt Glover and Charlie Schumacher

Gateway Investor Relations

(949) 574-3860

WYY@gatewayir.com

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Soft-ex presenting and exhibiting at annual CEM in Telecoms event in Washington DC

CX strategies are continually evolving to adapt to the needs of not only today’s customer, but also the customer of tomorrow. The requirement to deliver an interactive, engaging and integrated customer experience is forcing operators to move towards a blended, data led, customer focused business strategy. Moreover, CX is predicted to become the single greatest purchasing indicator for most consumers by 2020, providing telecoms with an incredible opportunity to differentiate themselves from competitors and catch up to the rest of the market.

Join Soft-ex at the Americas CEM Summit June 18-19, 2019 at the Marriott Marquis in Washington DC, to gain the skills and knowledge needed to prepare for the new era of customer experience. Benefit from the insights of 100+ of the Global CEM elite, with 50+ operators and MVNOs combined experience in innovating and driving customer-centric change. Learn how Soft-ex with our Interactive Billing Communications platform, delivers a key element in the CEM ecosystem for CSPs.

To arrange a demo, simply email: sales@soft-ex.net

We look forward to seeing you there!

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Digital Billing Communications

Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients

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Soft-ex to sponsor and speak at CEM in Telecoms Americas Summit

CX strategies are continually evolving to adapt to the needs of not only today’s customer, but also the customer of tomorrow

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WidePoint Secures More Than $18.7 Million in Contract Awards

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications

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WidePoint wins $12M task order by the U.S. Coast Guard

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications.

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Soft-ex to attend upcoming MWC Americas

Soft-ex will be attending MWC Americas, in partnership with CTIA, on Sept 12-14, 2018 in Los Angeles. Ian Sparling, chief executive officer at Soft-ex

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WidePoint Awarded New BPA Task Order by the U.S. Department of Homeland Security Headquarters

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications

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WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

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WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

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WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

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Let’s schedule a demo

If you would like to learn more about our innovative solutions and how we can assist your company to reduce churn and increase customer loyalty, then simply contact us today to schedule a demonstration.

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