Soft-ex presenting and exhibiting at annual CEM in Telecoms event in Washington DC
CX strategies are continually evolving to adapt to the needs of not only today’s customer, but also the customer of tomorrow. The requirement to deliver an interactive, engaging and integrated customer experience is forcing operators to move towards a blended, data led, customer focused business strategy. Moreover, CX is predicted to become the single greatest purchasing indicator for most consumers by 2020, providing telecoms with an incredible opportunity to differentiate themselves from competitors and catch up to the rest of the market.
Join Soft-ex at the Americas CEM Summit June 18-19, 2019 at the Marriott Marquis in Washington DC, to gain the skills and knowledge needed to prepare for the new era of customer experience. Benefit from the insights of 100+ of the Global CEM elite, with 50+ operators and MVNOs combined experience in innovating and driving customer-centric change. Learn how Soft-ex with our Interactive Billing Communications platform, delivers a key element in the CEM ecosystem for CSPs.
To arrange a demo, simply email: sales@soft-ex.net
We look forward to seeing you there!
Digital Billing Communications
Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients
Soft-ex to sponsor and speak at CEM in Telecoms Americas Summit
CX strategies are continually evolving to adapt to the needs of not only today’s customer, but also the customer of tomorrow
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