Modernise your offering to achieve market differentiation
Communication Service Providers trust Soft-ex to help them retain customers and reduce churn
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Enhance billing analytics, customer engagement and cost optimisation
Find out how UCC Analyser helps CSPs connect siloed customer communications and collaboration data
Learn more →How it helps
Gain visibility and control
Our Interactive Billing solution empowers CSPs to:
Offer deeper billing analytics to enhance customer experience and differentiate your offering
Drive down the cost of billing and
customer service
Enhance customer retention and new business acquisition
Soft-ex are an innovative and global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients.
Business Director, csg
How it helps
Understand disparate communications and collaboration data
Our UCC Analyser enables CSPs to:
Deliver actionable
insights and extract business value
Monitor and optimise usage of disparate communications and collaboration systems
Benefit from incremental revenue and competitive differentiation
Soft-ex’s solution set enhances BT’s offerings by providing actionable insights into usage, cost management and license optimisation across the digital workplace. This collaboration enables BT to offer greater transparency, improve customer experience and deliver measurable ROI for our clients.
Vicky Palin, Product Lead at BT
Ready? Let’s talk.
Book a demo today and find out how Soft-ex can help you gain actionable intelligence.
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