Help your customers unlock hidden opportunities
Technology providers trust Soft-ex to connect siloed datasets, apply unrivalled business logic, and deliver true speed-to-value
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Boost your revenue growth, customer loyalty and drive adoption
Partners continue to face challenges within their business models. Decreasing margins, the need to create new consulting stacks, and dynamic market requirements have left them under pressure to provide new, differentiated services to their clients. With more than 30 years of experience in unified communications and collaboration, Soft-ex is a trusted partner with a proven track record of success.
Gain a new revenue stream from existing clients, and drive customer acquisition and retention while increasing the average revenue per user (ARPU)
Low-touch sale complementing Microsoft Teams, Webex Calling and Zoom
Offer cutting-edge cost optimisation and compliance tools to increase CX and loyalty of Enterprise and SME customers
How it helps
Understand disparate communication and collaboration data
Our UCC Analyser solution empowers technology providers to:
UC Analyser has been instrumental in managing our transition to Microsoft Teams. It provides the insights we need to ensure efficient license allocation and operational visibility across our global teams.
UC Analyser has given us complete control over our voice communications. We now have the tools to ensure compliance, investigate incidents quickly, and enhance our operational efficiency.
UC Analyser provides the visibility and compliance we need to track emergency and non-emergency calls effectively. The self-serve portal has streamlined our reporting and reduced IT workload significantly.
The Soft-ex reporting tool has provided value through greater visibility into usage patterns, trends and costs. With these insights we’re now better equipped to make data driven decisions and see opportunities globally within our organization.
Soft-ex’s Voice Analytics helps drive the adoption and usage of Microsoft Teams and highly compliments our Modern Workplace sales proposition. For MSPs (Managed Service Providers) it delivers incremental high margin revenues and stickiness to enterprise clients for retention at contract renewal. For the enterprise, it delivers centralized visibility and advanced self-serve analytics for Teams Voice & Collaboration. We at Ingram Micro are excited to be partnering with Soft-ex.
Ready? Let’s talk.
Book a demo today and find out how Soft-ex can help you gain actionable intelligence.
