Turn siloed data into actionable intelligence
Soft-ex connects hybrid communications and collaboration data, unlocking value and enhancing decision making for enterprises and CSPs
Speak to our team
Soft-ex has a long-standing and strategic relationship with BT, acting as a trusted technology partner in delivering advanced analytics and cost optimisation solutions across our Meetings and Calling portfolio. Their solution set enhances BT’s offerings by providing actionable insights into usage, cost management and licence optimisation across the digital workplace. This collaboration enables BT to offer greater transparency, improve customer experience, and deliver measurable ROI for our clients.
This innovative solution from Soft-ex is viewed by Three as a core Value-Added Service and competitive differentiator for customer retention and new business acquisition.
Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients.
For more than 25 years Soft-ex has been a valued partner and their support, responsiveness, and professional engagement with our customers is much prized in this ever-changing unified communications environment, I look forward to continuing this partnership as we serve our clients in the UAE, Bahrain, and Qatar.
Soft-ex has and continues to be an excellent partner to work with, they consistently respond to our evolving requirements and support in delivering a positive experience to our enterprise clients.
Soft-ex are a long standing and trusted partner of BT and we value their consistent focus on innovation within the unified communications landscape.
How we help
Turn data into strategic advantage
Our AI-powered platform delivers unrivalled speed-to-value
What we do
Uncover hidden opportunities
How it works
Make customer communications and collaboration data work for you
Soft-ex brings together and unifies previously disconnected communication and collaboration data from multiple sources.
Armed with this wealth of insight, Soft-ex applies unrivalled business logic based on 30 years of extensive experience to solve specific customer challenges.
With Soft-ex, enterprises and CSPs unlock customer communication and collaboration data to extract value and evolve their own specific business models.
Who we serve
Software built for organisations like you
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Telefónica
This solution is a proven competitive differentiator delivering an enhanced customer experience and transparency to our customers and in parallel providing Telefónica UK with a value added service to retain existing customers and win new clients.
Anglo American
The Soft-ex reporting tool has provided value through greater visibility into usage patterns, trends and costs. With these insights we’re now better equipped to make data driven decisions and see opportunities globally within our organization.
Virgin Media
Virgin Media have launched Bill Analyst powered by Soft-ex to provide our customers with an online portal for unified visibility and online billing. The Soft-ex solution is a proven value-add- service for retaining customers and winning new business.
Damovo
In today’s dynamic unified communications environment, we need innovative and trusted partners who continue to evolve to meet our needs and, in this regard, Soft-ex has been a great partner.
Ready? Let’s talk.
Book a demo today and find out how Soft-ex can help you gain actionable intelligence.
