The rise of hybrid work has brought a mix of Microsoft Teams, Zoom, Cisco Webex and other collaboration platforms into daily enterprise operations. But with this flexibility comes fragmentation, and IT leaders are under pressure to manage usage, ensure compliance and control spiralling UCC costs across disconnected systems.
Soft-ex is the only platform that unifies all your communication and collaboration data in one place. Here are five powerful ways we help you simplify data complexity and take control.
1. Connect siloed data from all UC platforms
Whether your teams are calling via Webex, chatting in Teams or video-conferencing through Zoom, Soft-ex connects the dots. Our UCC Analyser consolidates data from all your platforms—including legacy voice systems—into one central dashboard. No more toggling between admin panels or exporting reports. You get a single source of truth for all UCC usage.
With Soft-ex, you will…
· Improve visibility across Microsoft, Cisco, Zoom and more
· Eliminate data blind spots
· Gain holistic oversight of your collaboration ecosystem
2. Apply intelligent business logic to real-world challenges
Data without context is just noise. Soft-ex overlays 30+ years of UC expertise to interpret your usage data in a way that aligns with real business goals. We don’t just show you the numbers—we help you understand what they mean and what to do next.
With Soft-ex, you will…
· Identify cost-saving opportunities
· Tailor licence allocations based on role and usage
· Spot inefficiencies before they become expensive problems
3. Simplify complex analytics for every stakeholder
Not everyone needs raw data. Take your stakeholders for instance – they need insights. Soft-ex turns complex analytics into clear, actionable dashboards. Whether you’re in IT, procurement or finance, you get visualised, real-time data that helps you make better decisions fast.
With Soft-ex, you will…
· Access customisable dashboards by role
· Get self-service access to real-time data
· Inform ELA renewals and optimise resource allocation
4. Optimise costs across the entire UCC stack
Most organisations are overpaying for licences they don’t need. Gartner reports that fewer than 10% of businesses feel they get the most value from their license spend. Soft-ex helps you uncover this waste across all your collaboration platforms, not just M365.
With Soft-ex, you will…
· Detect dormant licences
· Reassign or downgrade underutilised seats
· Benchmark usage to drive 30%+ cost savings
5. Enhance compliance and governance efforts
Managing UC tools at scale introduces compliance and audit challenges. Soft-ex automates monitoring and enforces licensing policies, helping reduce the risks associated with improper permissions, inactive users and shadow IT.
With Soft-ex, you will…
· Enforce licence governance standards
· Automate auditing processes
· Reduce internal and external risk exposure
Take control of your UCC data
Soft-ex empowers enterprises and CSPs with unrivalled visibility, control and actionable intelligence across every UCC tool in the business. We connect siloed data, apply expert logic and deliver insights that simplify decision-making and maximise ROI.
Book a demo to see how Soft-ex can unify your collaboration data and unlock real value.
Learn more about UCC Analyser.
