7 steps to gain control of your Microsoft 365 licenses

Microsoft 365 has become the backbone of modern enterprise collaboration. But with increased reliance comes increased complexity, particularly when it comes to managing licenses. Too often, businesses overpay for unused or oversized licenses, lack visibility across departments, and face mounting compliance pressures.

If this sounds familiar, it’s time to take back control. Here are seven practical steps to optimise your Microsoft 365 estate and maximise the value of your investment, with help from Soft-ex’s 365 Analyser.

1. Audit your current license usage

Start with a clear picture. Identify what’s being used, what’s idle, and what’s missing. Many organisations find that a significant percentage of their licenses are under-utilised, especially after mergers, restructures, or hybrid working transitions.

2. Implement role-based license policies

Avoid one-size-fits-all provisioning. Align license types to specific user needs and responsibilities. A well-structured policy ensures that employees get the tools they need, nothing more, nothing less.

3. Monitor leavers and joiners in real-time

Staff changes are a leading cause of license waste. Set up alerts and automated workflows to reassign or retire licenses promptly when employees join or leave the organisation.

4. Integrate cost centres and reporting

Licensing isn’t just an IT concern, it’s a financial one too. Track license allocations across departments or business units and link them to budgets. This ensures transparency and supports better cost control.

5. Prepare ahead of renewals

ELA renewals can sneak up and lead to unnecessary spend if you’re not ready. Use proactive metering to assess what’s really needed before you negotiate.

6. Strengthen compliance and reduce risk

Licenses linked to dormant accounts or incorrect permissions pose a compliance threat. Automating governance processes helps prevent audit surprises and ensures consistent policy enforcement.

7. Unlock real-time insights with 365 Analyser

Soft-ex’s 365 Analyser simplifies this entire process. It connects siloed data, applies business logic from over 30 years of experience, and delivers a self-service dashboard with real-time usage metrics and actionable intelligence.

“Companies could achieve up to 30% reduction in cost with more active management of their licenses.” Gartner, 2023

Ready to take control?

Let Soft-ex help you simplify the complex. Discover how 365 Analyser can reduce costs, improve compliance, and turn your Microsoft 365 estate into a strategic advantage.

Digital Billing Communications

Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients

READ MORE

Soft-ex to sponsor and speak at CEM in Telecoms Americas Summit

CX strategies are continually evolving to adapt to the needs of not only today’s customer, but also the customer of tomorrow

READ MORE

WidePoint Secures More Than $18.7 Million in Contract Awards

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications

READ MORE

WidePoint wins $12M task order by the U.S. Coast Guard

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications.

READ MORE

Soft-ex to attend upcoming MWC Americas

Soft-ex will be attending MWC Americas, in partnership with CTIA, on Sept 12-14, 2018 in Los Angeles. Ian Sparling, chief executive officer at Soft-ex

READ MORE

WidePoint Awarded New BPA Task Order by the U.S. Department of Homeland Security Headquarters

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications

READ MORE

WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

READ MORE

WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

READ MORE

WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

READ MORE
←  Back to News & Insights

Blog

7 steps to gain control of your Microsoft 365 licenses

Microsoft 365 powers enterprise collaboration, but unmanaged licenses often lead to waste, rising costs and compliance risks. Soft-ex’s 365 Analyser gives you real-time visibility, automated governance and actionable insights to optimise spend and align licenses to business needs.

Microsoft 365 has become the backbone of modern enterprise collaboration. But with increased reliance comes increased complexity, particularly when it comes to managing licenses. Too often, businesses overpay for unused or oversized licenses, lack visibility across departments, and face mounting compliance pressures.

If this sounds familiar, it’s time to take back control. Here are seven practical steps to optimise your Microsoft 365 estate and maximise the value of your investment, with help from Soft-ex’s 365 Analyser.

1. Audit your current license usage

Start with a clear picture. Identify what’s being used, what’s idle, and what’s missing. Many organisations find that a significant percentage of their licenses are under-utilised, especially after mergers, restructures, or hybrid working transitions.

2. Implement role-based license policies

Avoid one-size-fits-all provisioning. Align license types to specific user needs and responsibilities. A well-structured policy ensures that employees get the tools they need, nothing more, nothing less.

3. Monitor leavers and joiners in real-time

Staff changes are a leading cause of license waste. Set up alerts and automated workflows to reassign or retire licenses promptly when employees join or leave the organisation.

4. Integrate cost centres and reporting

Licensing isn’t just an IT concern, it’s a financial one too. Track license allocations across departments or business units and link them to budgets. This ensures transparency and supports better cost control.

5. Prepare ahead of renewals

ELA renewals can sneak up and lead to unnecessary spend if you’re not ready. Use proactive metering to assess what’s really needed before you negotiate.

6. Strengthen compliance and reduce risk

Licenses linked to dormant accounts or incorrect permissions pose a compliance threat. Automating governance processes helps prevent audit surprises and ensures consistent policy enforcement.

7. Unlock real-time insights with 365 Analyser

Soft-ex’s 365 Analyser simplifies this entire process. It connects siloed data, applies business logic from over 30 years of experience, and delivers a self-service dashboard with real-time usage metrics and actionable intelligence.

“Companies could achieve up to 30% reduction in cost with more active management of their licenses.” Gartner, 2023

Ready to take control?

Let Soft-ex help you simplify the complex. Discover how 365 Analyser can reduce costs, improve compliance, and turn your Microsoft 365 estate into a strategic advantage.

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5
Heading 6

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Block quote

Ordered list

  1. Item 1
  2. Item 2
  3. Item 3

Unordered list

  • Item A
  • Item B
  • Item C

Text link

Bold text

Emphasis

Superscript

Subscript

Ready? Let’s talk.

Let us help you turn your data into a competitive advantage. If you want to get the most out of your communication and collaboration data, get in touch with Soft-ex today.

Contact us

Get a demo

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.