Check out the latest interview with Ian Lindsay, SVP Sales at Soft-ex with UC Today on "Bill visibility and drilldown analytics that increase customer retention, reduce costs and help deal with multi-platform environments".
COVID has driven a massive change in the market, taking place in a very short period of time. Both UC providers and enterprises using UC solutions are still trying to adjust to this transformation, and one of the things requiring renewed attention is the bill.
“The bill has never changed so quickly and so much in its entire life,” notes Ian Lindsay, SVP Sales at Soft-ex.
This change triggers a profound need for intelligent billing tools, which allow a better understanding of what companies are actually paying for. Or in one word: visibility.
The Soft-ex solution is all about that visibility – providing interactive billing and analytics to UC providers and carriers, which in turn use it to present the bill to their customers.
You can read the full article here
Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients
CX strategies are continually evolving to adapt to the needs of not only today’s customer, but also the customer of tomorrow
WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications
WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications.
Soft-ex will be attending MWC Americas, in partnership with CTIA, on Sept 12-14, 2018 in Los Angeles. Ian Sparling, chief executive officer at Soft-ex
WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications