Soft-ex, a subsidiary of WidePoint Corporation (NYSE American:WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management (IdM) and Analytics & Billing as a Service (ABaaS), announced today that it has achieved Gold Partner status from Microsoft, demonstrating best-in-class capability with Microsoft Teams for integrated Voice Analytics and Digital Billing.
In this new and dynamic hybrid working environment, Gold status exposes Soft-ex solutions to Microsoft sales teams and channel partners, identifying joint opportunities and accelerating customer success. Accelerated global adoption of Microsoft Teams has been one of the most exciting business developments throughout the shift to remote working driven by the covid pandemic. Today Teams has over 270 million active users (MAUs) with Teams Phone alone accounting for nearly 80m MAUs, placing over a billion calls monthly – including more than 90% of the Fortune 500 that used Teams Phone in the last quarter. The Soft-ex solution delivers advanced UC Voice Analytics to assist enterprises to optimise adoption, performance, infrastructure and costs whilst also delivering an enhanced customer experience via digital billing for Microsoft MSPs (Managed Service Providers).
Ian Sparling, CEO at Soft-ex noted that “we are delighted to be named a Microsoft Gold partner and look forward to deepening our relationship with both Microsoft sales teams and channel partners”. He added, “our SaaS solution has been identified by Microsoft as satisfying a requirement to optimise the Teams Voice experience. With 2022 being defined as the “year of the phone” for Microsoft, we are well positioned to take advantage of the uptake in Teams Voice and meet the need for more centralised visibility and advanced self-serve analytics. We will continue to collaborate closely with Microsoft and our focus remains on delivering compelling solutions and enhanced digital experiences for our joint clients”.
Soft-ex, part of the WidePoint Group, is a leading supplier of SaaS based Analytics & Billing as a Service (ABaaS) that provide unique online data intelligence for Digital Service Providers and their Enterprise & Consumer customers for fixed, mobile and PABX communications. Headquartered in Ireland, we are proud to serve our clients and partners across the globe. For more information, visit soft-ex.net.
WidePoint Corporation (NYSE American:WYY) is a leading provider of trusted mobility management (TM2) solutions, including telecom management, mobile management, identity management, and digital billing and analytics. For more information, visit widepoint.com.
Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients
CX strategies are continually evolving to adapt to the needs of not only today’s customer, but also the customer of tomorrow
WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications
WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications.
Soft-ex will be attending MWC Americas, in partnership with CTIA, on Sept 12-14, 2018 in Los Angeles. Ian Sparling, chief executive officer at Soft-ex
WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications