With most businesses having switched almost entirely to working remotely (or a hybrid thereof), going back to a physical office seems like a far-off reality. There is one rather significant angle of this new normal that is often overlooked: the one of billing communications. More precisely: how the multi-platform work environment forces a new approach to billing.
Check out the interview with Ian Lindsay, SVP Sales Soft-ex with UC Today.
https://www.uctoday.com/unified-communications/interactive-billing-analytics-across-multiple-uc-platforms-in-the-new-norm/
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