News & Insights

Mergers and acquisitions are behind a lot of today’s scaling businesses. But as companies grow, their Microsoft license estates are left in disarray.

Steps to take back control of your Microsoft licenses.

Any organisation that claims to have true visibility of all customer engagements will be, at best, telling only half of the truth.

Microsoft 365 has been the go-to platform for workplace productivity, facilitating seamless communication and collaboration across its extensive suite of cloud-based applications.

Microsoft 365 sits at the heart of modern businesses, yet many struggle with their license management. According to Gartner, not only do businesses end up paying for unused licenses, but fewer than 10% feel they are getting maximum value from their investments.

Soft-ex and AudioCodes expertise delivers Voice & SBC analytics to optimise companies' transition to hybrid work environments.

The leading B2B telecoms analyst firm Omnisperience and digital bill communications and analytics specialists Soft-ex have announced recent research, which has found 84% of communications service providers (CSPs) are planning to invest in more effective customer communications in the next 12-24 months.

Check out the new article published in UC Today featuring Soft-ex's Ian Lindsay and Microsoft specialist Michael Hesjak explaining the importance of Voice Analytics in the world of Hybrid Work.

"The second quarter marked a period of steady operational progress for WidePoint, as we continued to make focused and judicious investments in our staff and technology, in addition to further enhancing our sales and marketing resources and processes," said WidePoint's CEO, Jin Kang.

This enables engagement and collaboration on global sales opportunities with Microsoft sales teams and channel partners, delivering accelerated business growth.