News & Insights

Stay up to date with the latest company news, insightful thought leadership and customer success stories from the Soft-ex team

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The Recent Soft-ex-Three UK Launch Represents a Wider Trend

News

Telcos worldwide are looking more and more to billing communications as a way to increase customer engagement, according to a recent article in UC Today.

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Soft-ex Launches Three Analyst with Three UK to Deliver It's Digital Bill Presentment and Analytics

News

Soft-ex is now delivering its latest digital billing communications and analytics platform, Three Analyst, as an integral offering in the new Three Business Adapt portfolio, to Three UK's business customers.

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WidePoint Awarded More than $53.2 Million in Contracts During the Second Quarter of 2022

News

In the second quarter of 2022, WidePoint saw more than 50 contractual actions including new awards, renewals, contract extensions and exercised option periods.

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WidePoint Awarded $73.4 Million Task Order by the United States Coast Guard for Cellular Wireless Managed Services

News

WidePoint is committed to ensuring that the U.S. Coast Guard and other DHS components utilizing the DHS CWMS 2.0 IDIQ contract achieve increased accountability, operational efficiency and maximizing resource investment.

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WidePoint Reports First Quarter 2022 Financial Results

News

"­­WidePoint continues to remain nimble, flexible, and resilient in combating uncontrollable macroeconomic headwinds while simultaneously executing our operational goals," according to WidePoint's CEO, Jin Kang.

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IT Authorities and Soft-ex to attend Ingram Micro Cloud Summit 22 in Miami

News

IT Authorities’ Jason Caras, CEO, and Michael Hankin, VP, Procurement & Vendor Management, along with Soft-ex’s Ian Sparling, CEO, and Grainne Magfhloinn, SVP Business Development, will be in Miami on May 17 – 19th.

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Soft-ex achieves Microsoft Gold Partner status for innovative UC Voice Analytics & Digital Billing Solution

News

Gold status exposes Soft-ex solutions to Microsoft sales teams and channel partners, identifying joint opportunities and accelerating customer success.

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Soft-ex latest release for UC Voice Analytics delivers enhanced call journey visualisation for Microsoft Teams

News

The company is answering the call from businesses who want to understand the reachability they present to their customers.

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WidePoint to Present at the Maxim 2022 Virtual Growth Conference

News

During this virtual conference, investors will hear from executives from a wide range of sectors including Biotech, Clean Energy, Electric Vehicles, Financial Services, Fintech & REITS, Gaming & Entertainment, Healthcare, Healthcare IT, Infrastructure, Shipping and Technology/ Media/Telecom.

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Keep track of your Microsoft licenses during M&As with Soft-ex

BLOG

Mergers and acquisitions are behind a lot of today’s scaling businesses. But as companies grow, their Microsoft license estates are left in disarray.

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Never miss another Microsoft contract renewal again

BLOG

Steps to take back control of your Microsoft licenses.

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How to turn customer data into actionable intelligence in 3 simple steps

BLOG

Any organisation that claims to have true visibility of all customer engagements will be, at best, telling only half of the truth.

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A buyer's guide to Microsoft 365 management software

BLOG

Microsoft 365 has been the go-to platform for workplace productivity, facilitating seamless communication and collaboration across its extensive suite of cloud-based applications.

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Three top tips for Microsoft license management

BLOG

Microsoft 365 sits at the heart of modern businesses, yet many struggle with their license management. According to Gartner, not only do businesses end up paying for unused licenses, but fewer than 10% feel they are getting maximum value from their investments.

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The Rise of the Hybrid Workplace Means Greater Need of UC Analytics

BLOG

Soft-ex and AudioCodes expertise delivers Voice & SBC analytics to optimise companies' transition to hybrid work environments.

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Communications Service Providers (CSPs) are planning to invest in more effective Digital Customer Communications

BLOG

The leading B2B telecoms analyst firm Omnisperience and digital bill communications and analytics specialists Soft-ex have announced recent research, which has found 84% of communications service providers (CSPs) are planning to invest in more effective customer communications in the next 12-24 months.

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The Role of Voice Analytics in Driving Organizational Efficiency

BLOG

Check out the new article published in UC Today featuring Soft-ex's Ian Lindsay and Microsoft specialist Michael Hesjak explaining the importance of Voice Analytics in the world of Hybrid Work.

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IT Authorities and Soft-ex to attend Ingram Micro Cloud Summit 22 in Miami

NEWS

IT Authorities’ Jason Caras, CEO, and Michael Hankin, VP, Procurement & Vendor Management, along with Soft-ex’s Ian Sparling, CEO, and Grainne Magfhloinn, SVP Business Development, will be in Miami on May 17 – 19th.

Read more

Soft-ex achieves Microsoft Gold Partner status for innovative UC Voice Analytics & Digital Billing Solution

NEWS

Gold status exposes Soft-ex solutions to Microsoft sales teams and channel partners, identifying joint opportunities and accelerating customer success.

Read more

Soft-ex latest release for UC Voice Analytics delivers enhanced call journey visualisation for Microsoft Teams

NEWS

The company is answering the call from businesses who want to understand the reachability they present to their customers.

Read more

WidePoint to Present at the Maxim 2022 Virtual Growth Conference

NEWS

During this virtual conference, investors will hear from executives from a wide range of sectors including Biotech, Clean Energy, Electric Vehicles, Financial Services, Fintech & REITS, Gaming & Entertainment, Healthcare, Healthcare IT, Infrastructure, Shipping and Technology/ Media/Telecom.

Read more

WidePoint Sets Fourth Quarter and Full Year 2021 Conference Call for Monday, March 28, 2022 at 4:30 p.m. ET

NEWS

WidePoint's management will host the conference call, followed by a question and answer period.

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WidePoint Expands Portfolio of Secure Technology Management Service Offerings

NEWS

In 2021, WidePoint proactively focused on product development initiatives needed to expand our portfolio of solutions to power opportunities for material growth in 2022 and beyond.

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WidePoint Acquires IT Authorities, a Leading Provider of Comprehensive IT as a Service (ITaaS)

NEWS

Based in Tampa, Florida, ITA is an award-winning provider of comprehensive information technology (IT) as a service offerings, including cybersecurity, cloud, network operations, and professional services.

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Communications Service Providers (CSPs) are planning to invest in more effective Digital Customer Communications

NEWS

The leading B2B telecoms analyst firm Omnisperience and digital bill communications and analytics specialists Soft-ex have announced recent research, which has found 84% of communications service providers (CSPs) are planning to invest in more effective customer communications in the next 12-24 months.

Read more

WidePoint CyberSecurity Awarded New Contract to Issue DoD Compliant Identity Management Credentials

NEWS

Under this contract, WidePoint Cybersecurity will deliver ECA (External Certificate Authority) Personal Identity Verification (PIV-I) credentials, professional services, and hardware to perform the credential issuances on site.

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