News & Insights
Stay up to date with the latest company news, insightful thought leadership and customer success stories from the Soft-ex team
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How to turn customer data into actionable intelligence in 3 simple steps
Any organisation that claims to have true visibility of all customer engagements will be, at best, telling only half of the truth.
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The Rise of the Hybrid Workplace Means Greater Need of UC Analytics
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Soft-ex and AudioCodes expertise delivers Voice & SBC analytics to optimise companies' transition to hybrid work environments.
Communications Service Providers (CSPs) are planning to invest in more effective Digital Customer Communications
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The leading B2B telecoms analyst firm Omnisperience and digital bill communications and analytics specialists Soft-ex have announced recent research, which has found 84% of communications service providers (CSPs) are planning to invest in more effective customer communications in the next 12-24 months.
The Role of Voice Analytics in Driving Organizational Efficiency
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Check out the new article published in UC Today featuring Soft-ex's Ian Lindsay and Microsoft specialist Michael Hesjak explaining the importance of Voice Analytics in the world of Hybrid Work.
WidePoint’s Subsidiary Soft-ex Announces Strategic Global Go-To-Market Alliance with Ingram Micro to Optimize Microsoft License Usage
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Soft-ex Communications is now available in Ingram Micro’s Xvantage™ digital experience platform as a Hyperscaler solution.
WidePoint Subsidiary Soft-ex Launches M365 Analyzer
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WidePoint Corporation (NYSE American:WYY), the innovative enterprise cyber security and mobile technology provider, announced that its subsidiary Soft-ex Communications has just launched M365 Analyzer solution for Microsoft clients.
Soft-ex win major North American Telco client for their Interactive Bill solution
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Soft-ex have been selected to deliver an innovative Digital Billing experience to Wholesale & Retail clients.
Soft-ex sponsor Ingram Micro GCIS
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Soft-ex, a Microsoft Gold Partner and Ingram Micro Cloud Marketplace Partner are delighted to announce that we will be sponsoring the Ingram Micro Global Cloud & Innovation Summit in Las Vegas May 15-17 2023.
Soft-ex Launched as Ingram Micro Cloud Marketplace Global Partner for Innovative UC Voice Analytics Solution
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Soft-ex Communications has been formally launched in the Ingram Micro Cloud Marketplace to bring innovative Voice Analytics.
The Recent Soft-ex-Three UK Launch Represents a Wider Trend
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Telcos worldwide are looking more and more to billing communications as a way to increase customer engagement, according to a recent article in UC Today.
Soft-ex Launches Three Analyst with Three UK to Deliver It's Digital Bill Presentment and Analytics
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Soft-ex is now delivering its latest digital billing communications and analytics platform, Three Analyst, as an integral offering in the new Three Business Adapt portfolio, to Three UK's business customers.
WidePoint Awarded More than $53.2 Million in Contracts During the Second Quarter of 2022
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In the second quarter of 2022, WidePoint saw more than 50 contractual actions including new awards, renewals, contract extensions and exercised option periods.
WidePoint Awarded $73.4 Million Task Order by the United States Coast Guard for Cellular Wireless Managed Services
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WidePoint is committed to ensuring that the U.S. Coast Guard and other DHS components utilizing the DHS CWMS 2.0 IDIQ contract achieve increased accountability, operational efficiency and maximizing resource investment.
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