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News & Blog

Soft-ex to attend Mobile World Congress 2019 in Barcelona

Soft-ex will be attending MWC February 26-28 2019 in Barcelona. Ian Sparling, chief executive officer at Soft-ex, commented, “Soft-ex has a significant global footprint in the CSP enterprise market with clients such as Telefonica, Three, eir, Virgin Media, Flexity and Liberty Global. At this year’s MWC, we will be showcasing our new Interactive Bill Presentment & Analytics solutions for Enterprises & Consumers. Our innovative, design-led solutions effectively enables CSPs to leverage and consolidate data from their existing systems to electronically present personalised bills to the customer, enhancing the overall customer experience.”

If you are attending MWC 2019 in Barcelona and would like to see our solutions and learn how your organisation can benefit, simply email us sales@soft-ex.net regarding preferred meeting times and we will confirm.

Looking forward to seeing you at MWC 2019!

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Soft-ex sponsor Global CEM Telecom Summit 2019 in London

CX strategies are continually evolving to adapt to the needs of not only today’s customer, but also the customer of tomorrow. The requirement to deliver an interactive, engaging and integrated customer experience is forcing operators to move towards a blended, data led, customer focused business strategy. Moreover, CX is predicted to become the single greatest purchasing indicator for most consumers by 2020, providing telecoms with an incredible opportunity to differentiate themselves from competitors and catch up to the rest of the market.

Join Soft-ex at the Global CEM Summit 29 - 31 January, 2019 at the Novotel London West, London, United Kingdom, to gain the skills and knowledge needed to prepare for the new era of customer experience. Benefit from the insights of 100+ of the Global CEM elite, with 50+ operators and MVNOs combined experience in innovating and driving customer-centric change. Learn how Soft-ex with our Interactive Billing Communications platform, delivers a key element in the CEM ecosystem for CSPs.

To arrange a demo, simply email: sales@soft-ex.net

We look forward to seeing you there!

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CSG & Soft-ex sign Global Strategic Contract for CCM

CSG & Soft-ex have recently signed a strategic global contract to deliver a joint Customer Communications Management (CCM) market proposition platform to existing and new CSG clients.

Together CSG & Soft-ex are delivering an omni-channel digital billing communications and analytics solution which will enhance the customer experience and significantly reduce customer care costs. Commenting on the partnership agreement, Ian Sparling, ceo at Soft-ex said, "As Service Providers evolve into Digital Service Providers (DSPs), the need to deliver digital interactive bills and increase online adoption is growing and this integrated solution from CSG and Soft-ex will leverage this powerful touch-point for the DSP to its B2B & B2C customers". Sparling added, "CSG’s CCM offering combined with Soft-ex’s solution will positively impact how DSPs communicate with their customers and improve customer loyalty and retention. This compelling joint proposition will also allow customers to use the one thing that customers read -the bill, as a targeted advertising and lead generation tool. We are very excited to be partnering with CSG and adapting to the markets' rapidly changing demands".

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Soft-ex launch next generation of RingMaster

RingMaster Version 6 launched with new innovative dashboard delivering advanced telecom performance, infrastructure and cost reporting

WidePoint Corporation (NYSE Mkt: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Digital Bill Presentment & Analytics solutions, announced today that its subsidiary Soft-ex Communications, has launched its next generation RingMaster Version 6 Call Management solution to deliver UC Analytics to its channel partners and enterprise customers.

The latest release of RingMaster offers a completely new and innovative user interface with a widget driven dashboard delivering enhanced analytics, navigation and user experience. The solution will deliver granular visibility and billing insight on performance, infrastructure and costs to enterprise and public sector customers of Soft-ex’s key channel partners such as BT, KPN, eir, & Capita. RingMaster Version 6 integrates with all major UC platforms such as Cisco, Microsoft, Avaya, Broadsoft, Unify and Mitel. This offering will enable end users to report on user adoption levels of UC and measure and analyse key performance indicators such as instant messaging, voice, video, voice messaging, desktop sharing, gateway utilisation and conferencing. RingMaster Version 6 also provides a solution for optimising targets for call handling; operator staffing levels; failed calls, hunt group response times and incoming call response times in customer-facing departments.

Ian Sparling, CEO of Soft-ex, commented, “Soft-ex is a preferred partner and a key component in many telcos UC strategies, due to our agile and innovative solutions and our flexible support. The Soft-ex platform is data source agnostic, requiring minimal integration with incumbent systems. We deliver our applications to fit any business model (on-site, managed service or SaaS) for mobile, fixed, VoIP and data. Our new release of RingMaster delivers a completely new and improved user experience delivering enhanced graphics and widgets. RingMaster provides centralised visibility and control for our channels and their clients, delivering a positive impact on their telecoms cost, infrastructure and performance”.

About Soft-ex

Soft-ex, a subsidiary of WidePoint, is a leading supplier of Digital Bill Presentment & Analytics solutions that provide unique online data intelligence for Communication Service Providers (CSPs) and Enterprises for IOT (including fixed, mobile, PABX and data communications. Headquartered in Ireland, we have customers and partners in over 90 countries globally. Customers include Telefónica, BT, eir, Three, KPN, Capita, BASF, Lloyds, RBS, Standard Life and Unilever, to name but a few. For more information, visit www.soft-ex.net

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of technology-based management solutions, including telecom management, mobile management, access management and identity management. For more information, visit www.widepoint.com.

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WidePoint Reports Third Quarter 2018 Financial Results

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Bill Presentment & Analytics solutions, today reported results for the third quarter and nine months ended September 30, 2018.

Third Quarter 2018 Operational Highlights: $33.9M in contract actions:

Secured approximately $5.4 million in new contract awards, $2.8 million in expanded services with existing customers and $10.5 million in option year follow-on contracts with existing customers

Secured new $12.0 million task order from the U.S. Coast Guard under the U.S. Department of Homeland Security (DHS) Cellular Wireless Management Services (CWMS) Blanket Purchase Agreement, of which up to 6% to 7% of the total task order consists of high margin managed services

Awarded $1.67 million, five-year contract for mobile communications management services by the Centers for Disease Control and Prevention, of which the majority consists of high margin managed services

Awarded new, one-year Blanket Purchase Agreement (BPA) task order by DHS Headquarters valued at $1.5 million, of which up to one-third of the task order consists of high margin managed services

Third Quarter 2018 Financial Highlights (results compared to the same year-ago period):

Revenue increased 15% to $21.3 million

Gross profit increased 9% to $3.7 million

Net loss narrowed to $0.1 million

Adjusted EBITDA, a non-GAAP financial measure, increased to $561,000, marking the company’s fifth consecutive quarter of positive adjusted EBITDA

Nine Month 2018 Financial Highlights (results compared to the same year-ago period):

Revenue increased 5% to $58.9 million

Gross profit increased 7% to $10.8 million

Net loss narrowed to $1.0 million

Adjusted EBITDA totaled $768,400

Financial Outlook

For the fiscal year ending December 31, 2018, the company anticipates total revenue in the range of $82.0 million to $83.0 million, representing growth of roughly 9% year-over-year, and EBITDA of $1.6 million as compared to $900,000 in the prior year.

The company’s financial outlook statements are based on current expectations. The following statements are forward-looking, and actual results could differ materially depending on market conditions and the factors set forth under the “Safe Harbor Statement” below.

Management Commentary

“The third quarter was another strong period for WidePoint. We now have five straight quarters of positive adjusted EBITDA and we are continuing to build momentum toward achieving GAAP profitability,” said company President and CEO, Jin Kang. “Our performance in Q3 was highlighted by solid topline growth as we successfully expanded relationships with key Federal and enterprise customers. In addition to our strong topline results, we also delivered another sequential improvement in adjusted EBITDA.

“From a business development standpoint, we continue to execute on our strategy to maintain our customer, upsell and pursue new business. This is evidenced by the substantial orders and large contracts we have recently secured, including the $12 million follow-on order from the U.S. Coast Guard as well as the $20 million in aggregate of new contract orders from various government agencies. These awards highlight WidePoint’s position as the premier provider of Trusted Mobility Management services solutions to the public and private sectors. Looking ahead, our building momentum in the new Federal fiscal year underscores a robust pipeline of significant opportunities.”

Conference Call

WidePoint management will hold a conference call today (November 14, 2018) at 4:30 p.m. Eastern time (1:30 p.m. local time) to discuss these results.

WidePoint President and CEO Jin Kang, Chief Sales and Marketing Officer Jason Holloway, and CFO Kito Mussa will host the conference call, followed by a question and answer period. U.S. dial-in number: 877-451-6152; International number: 201-389-0879. Please call the conference telephone number 5-10 minutes prior to the start time. An operator will register your name and organization. If you have any difficulty connecting with the conference call, please contact Liolios at 949-574-3860. The conference call will be broadcast live and available for replay here and via the investor relations section of the company’s website. A replay of the conference call will be available after 7:30 p.m. Eastern time on the same day through November 28, 2018. Toll-free replay number: 844-512-2921; International replay number: 412-317-6671; Replay ID: 13684462

For more details on the financial results, please visit www.widepoint.com

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of technology-based management solutions, including telecom management, mobile management, access management and identity management. For more information, visit widepoint.com.

Non-GAAP Financial Measures

WidePoint uses a variety of operational and financial metrics, including non-GAAP financial measures such as Adjusted EBITDA, to enable it to analyze its performance and financial condition. The presentation of non-GAAP financial information should not be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP. A reconciliation of GAAP Net loss to Adjusted EBITDA is included on the schedules attached hereto.

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WidePoint Secures More Than $18.7 Million in Contract Awards

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications Lifecycle Management, Identity Management and Bill Presentment & Analytics solutions, today announced new contract awards valued at $18,786,773.

“WidePoint is beginning the Federal Fiscal Year 2019 with numerous new contracts, follow-on contracts, option years and extensions to provide a comprehensive set of customized mobility management services,” stated Jin Kang, Chief Executive Officer of WidePoint Corporation. “These contractual actions support our efforts to expand WidePoint’s TM2 solutions even further into the federal market.”

Todd Dzyak, President and CEO of WidePoint Integrated Solutions Corporation and WidePoint Solutions Corporation, added: “Since the middle of July, in addition to the previously announced $12 million contract with the U.S. Coast Guard and the $1.67 million contract with the Centers for Disease Control and Prevention, WidePoint has been finalizing contract actions with numerous other customers, including the U.S. Department of Homeland Security, Transportation Security Administration, U.S. Customs and Border Protection, U.S. Department of Defense, National Institute of Allergy and Infectious Diseases, Federal Air Marshal Service, U.S. Department of Health and Human Services, U.S. Immigration and Customs Enforcement, and the National Science Foundation, among others.”

The above-mentioned awards include the following notable details:

Multiple agencies exercised contract option years, follow-on contracts and/or issued extensions for a total of $10.5 million in recurring revenue;

Several agencies expanded existing contracts for a total of $2.8 million, including the U.S. Coast Guard adding more than $1.1 million to the $12 million base award announced in August 2018; and

New task orders and agreements totaling $5.4 million, including a subcontract agreement to provide WidePoint’s Intelligent Telecommunications Management System (ITMS™) to support the U.S. Department of Defense at the Pentagon.

The above contract awards add an additional $20 million in top-line revenues from the period of September 2018 through November 2019.

Jason Holloway, Executive Vice President, Chief Sales and Marketing Officer, commented: “WidePoint secured more than $27 million in contractual actions in Q3 2018 alone. These awards highlight WidePoint’s positioning as the premier provider of Telecommunications Lifecycle Management services dedicated to the public sector. Going forward, our building momentum in the new Federal Fiscal Year underlies a robust pipeline of future opportunities ahead.”

About WidePoint

WidePoint Corporation (NYSE American: WYY) is a leading provider of technology-based management solutions, including telecom management, mobile management, access management and identity management. For more information, visit widepoint.com.

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Digital Billing Communications

Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients

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Soft-ex to sponsor and speak at CEM in Telecoms Americas Summit

CX strategies are continually evolving to adapt to the needs of not only today’s customer, but also the customer of tomorrow

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WidePoint Secures More Than $18.7 Million in Contract Awards

WidePoint Corporation (NYSE American: WYY), the leading provider of Trusted Mobility Management (TM2) specializing in Telecommunications

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WidePoint wins $12M task order by the U.S. Coast Guard

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications.

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Soft-ex to attend upcoming MWC Americas

Soft-ex will be attending MWC Americas, in partnership with CTIA, on Sept 12-14, 2018 in Los Angeles. Ian Sparling, chief executive officer at Soft-ex

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WidePoint Awarded New BPA Task Order by the U.S. Department of Homeland Security Headquarters

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunications

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WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

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WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

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WidePoint Corporation Reports Second Quarter 2018 Results

WidePoint Corporation (NYSE American: WYY), provider of Trusted Mobility Management (TM2) specializing in Telecommunication

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Let’s schedule a demo

If you would like to learn more about our innovative solutions and how we can assist your company to reduce churn and increase customer loyalty, then simply contact us today to schedule a demonstration.

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